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Resident Engineer (ServiceNow)

7 days ago 2026/06/22 Expires in 3 days
Full time · Mid career · 1 - 12 Years of Experience
500 Employees or more · Accounting

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Job description

  • Development & Configuration:
  • Execute end-to-end development on the ServiceNow platform, especially within HRSD modules 
  • Build custom forms, workflows, and integrations for HR case management 
  • Develop and maintain Knowledge Base articles and dashboards 
  • Strong understanding of ServiceNow platform and HRSD modules.
  • Experience with JavaScript, REST APIs, and integration tools.
  • Familiarity with Agile methodologies and DevOps practices.
  • Design, develop, and maintain ServiceNow HRSD applications and workflows.
  • Integrate ServiceNow with Oracle systems and other third-party platforms.
  • Create and manage record producers, catalog items, and HR case templates.
  • Develop and optimize business rules, client scripts, UI policies, and script includes.
  • Troubleshoot and resolve issues related to HRSD functionality and integrations.
  • Operational Support:
  • Provide technical support for HRSD-related incidents, problems, and change requests 
  • Collaborate with HR teams to resolve issues and improve service delivery 
  • Stakeholder Engagement:
  • Participate in requirement gathering and stakeholder workshops 
  • Liaise with business analysts and HR leads to align technical solutions with business needs 
  • Documentation & Reporting:
  • Maintain daily progress reports and trackers, as seen in HRSD ServiceNow
  • Soft Skills:
  • Excellent communication and stakeholder management.
  • Problem-solving and analytical thinking.
  • Ability to work in cross-functional teams.
  • Education:
  • Bachelor’s degree in Computer Science, Engineering, or related field


Skills

  • Development & Configuration:
  • Execute end-to-end development on the ServiceNow platform, especially within HRSD modules 
  • Build custom forms, workflows, and integrations for HR case management 
  • Develop and maintain Knowledge Base articles and dashboards 
  • Strong understanding of ServiceNow platform and HRSD modules.
  • Experience with JavaScript, REST APIs, and integration tools.
  • Familiarity with Agile methodologies and DevOps practices.
  • Design, develop, and maintain ServiceNow HRSD applications and workflows.
  • Integrate ServiceNow with Oracle systems and other third-party platforms.
  • Create and manage record producers, catalog items, and HR case templates.
  • Develop and optimize business rules, client scripts, UI policies, and script includes.
  • Troubleshoot and resolve issues related to HRSD functionality and integrations.
  • Operational Support:
  • Provide technical support for HRSD-related incidents, problems, and change requests 
  • Collaborate with HR teams to resolve issues and improve service delivery 
  • Stakeholder Engagement:
  • Participate in requirement gathering and stakeholder workshops 
  • Liaise with business analysts and HR leads to align technical solutions with business needs 
  • Documentation & Reporting:
  • Maintain daily progress reports and trackers, as seen in HRSD ServiceNow
  • Soft Skills:
  • Excellent communication and stakeholder management.
  • Problem-solving and analytical thinking.
  • Ability to work in cross-functional teams.
  • Education:
  • Bachelor’s degree in Computer Science, Engineering, or related field


This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
1 - 12 years
Residence location
Saudi Arabia
Degree
Bachelor's degree / higher diploma
Career level
Mid career
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