Relationship Manager

Raya Financing Company specializes in auto financing and is licensed by the Saudi Central Bank (SAMA). Headquartered in Dammam, our services are available across the Kingdom.

Visit our website to learn more: https://rayafinancing.com/

We are looking for a highly qualified Relationship Manager to join our growing team in Riyadh.

Summary:
As a Relationship Manager, your primary role will be to build and maintain relationships with clients to ensure maximum satisfaction and retention. You will be responsible for understanding client needs, providing solutions, and acting as a liaison between the organization and its clients.

Job Responsibility:
- Build strong relationships with clients to understand their needs and preferences.
- Act as the main point of contact for clients, addressing any inquiries or concerns in a timely manner.
- Work closely with internal teams to ensure client satisfaction and service delivery.
- Monitor client accounts and identify opportunities for upselling or cross-selling products or services.
- Develop strategies to retain clients and enhance customer loyalty.
- Keep abreast of market trends and competitor activities to provide insights and recommendations to clients.
- Prepare reports on client interactions, sales activities, and forecasts.

Candidate Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven experience in sales, account management, or customer service.
- Excellent communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Ability to work well under pressure and meet deadlines.
- Proficiency in CRM software and Microsoft Office suite.
- Knowledge of the industry and market trends.
- Certification in Relationship Management is a plus.