Office Administrator

Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Purpose of the job

To provide sales and administrative support to the KSA based sales team. To ensure the showroom is well presented at all times.

Specific responsibilities

Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities. Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses. Ensure an exceptional customer experience by maintaining high service standards across all touchpoints. Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment. Coordinate local and international shipments using the FedEx software manager. Act as the primary point of contact for the IT department regarding office-related IT issues. Assist with hotel and travel arrangements for the team as required. Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager. Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred. Provide support to Dealers and Market Managers by managing company portal activities and delivering administrative assistance as required. Navigate government and company portals to ensure smooth issuance of PRO/GRO requests and collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA

Resource management

Financial:

None

Human:

None

Contacts and relationships

Internal contacts:

Sales Staff and Managers

HM Staff throughout International and the US

External contacts:

Clients

Dealers

Education and experience

Essential:

Good level of Education

Excellent English – spoken and written

Fluency in verbal and written Arabic is preferred.

Experience of administration/sales support

Competences

Essential:

Able to communicate effectively at all levels, by telephone and face-to-face

Computer skills – word, excel and email

Good organisational skills

Good level of financial awareness

Characteristics

Essential:

Very professional, friendly and confident

Well presented and smartly dressed

Able to keep work area tidy at all times

Able to deal with irate customers with confidence and to keep a “calm approach” at all times of stress

Happy to work on own initiative.

Flexible

Mature attitude essential

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.