Key Account Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

More about this role

More about this role:

 As a Key Account Manager, you will be a strategic partner for our most important customers in Saudi Arabia, specifically in the Jeddah region. This role is pivotal in strengthening our market position, driving category growth, and fostering long-term, mutually beneficial relationships. You will be empowered to make significant contributions to our regional success by leading strategic account planning and execution.

What you need to know about this position: This role requires a proactive and strategic individual with a deep understanding of the FMCG retail landscape in Saudi Arabia. You will be responsible for managing a portfolio of key accounts, developing comprehensive joint business plans, and ensuring their successful execution to meet and exceed sales targets. A strong ability to navigate complex customer organizations and build rapport at all levels is essential.

What extra ingredients you will bring:

• Exceptional communication and presentation skills, both verbal and written.
• High level of commercial acumen and business judgment.
• Ability to work independently and collaboratively within a dynamic team environment.
• Resilience and adaptability in a fast-paced market.
• Cultural awareness and sensitivity to operate effectively in the Saudi Arabian market.
• Proficiency in both English and Arabic is highly preferred.

Education / Certifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Master's degree is a plus.

Job specific requirements:

• Minimum of 5-7 years of progressive experience in Key Account Management or National Account Management within the Fast-Moving Consumer Goods (FMCG) industry, preferably with experience in food or snacking categories.
• Proven track record of achieving sales targets and driving market share growth.
• Demonstrated ability to develop and implement successful customer strategies.
• Strong financial literacy with experience managing P&L for key accounts.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software.

Travel requirements:

• Frequent travel within Jeddah and surrounding regions in Saudi Arabia (up to 50% of the time) to visit customer sites, attend meetings, and conduct market visits. Occasional travel to other regions within Saudi Arabia may be required.

Work schedule:

• Standard business hours, Sunday to Thursday, with flexibility required to meet business needs and customer schedules.

No Relocation support availableBusiness Unit SummaryMondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularAccount ManagementSales