UX Lead (Design QA Specialist - Qatarization)

About the role

Qatar Airways is seeking a Design QA Specialist to join our Enterprise UX team within IT, ensuring that digital products meet the highest standards of usability, accessibility, and visual consistency. This role plays a critical part in maintaining design excellence by conducting UI/UX reviews, usability testing, and design quality assessments before digital experiences go live. You will work closely with cross-functional teams, ensuring that all enterprise applications, customer-facing platforms, and internal digital tools align with Qatar Airways' UX best practices and brand identity.
 
As a guardian of design quality, you will bridge the gap between design and development, ensuring that visual designs are accurately translated into the final product and that no usability gaps impact the user experience.
 
Key Responsibilities

• Conduct end-to-end UI/UX audits, ensuring adherence to the design system, accessibility (WCAG), and usability best practices.
• Validate visual consistency, typography, color usage, interaction behaviors, and responsiveness across different screen sizes, platforms, and devices.
• Perform pre-launch UI checklist reviews to identify design inconsistencies, usability issues, and accessibility gaps.
• Ensure that all UI components, interactive elements, and animations behave as intended.
• Work closely with UX designers, UI specialists, front-end developers, and product managers to ensure that designs are properly implemented.
• Collaborate with the Head of UX CoE to standardize and enforce design QA processes across all enterprise applications.
• Serve as a design gatekeeper for UI deliverables before they reach production.
• Validate WCAG 2.1 AA compliance, ensuring that digital experiences are accessible for all users, including those with disabilities.
• Conduct heuristic evaluations and usability audits to identify areas for improvement.
• Maintain UX QA documentation, checklists, and design review reports to track issues and improvements.
• Identify and implement process enhancements to improve design review efficiency.

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

• Closing Date: 2026-05-12