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QNB3631- Associate - Customer Compliance

30+ days ago 2026/08/26
500 Employees or more · Other Business Support Services
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Job description

Job Summary

The incumbent will implement the KYC framework as designed by the KYC Strategy unit and be responsible to embed the adequate processes and controls at Group level to effectively manage the KYC platform on an on-going basis, track and reflect the changes as issued by the relevant and applicable AML/CFT bodies including QCB instructions, Financial Action Task Force (FATF) and Wolfsberg Group, to prevent the Group from being exposed to the risk of legal/ regulatory sanctions and the associated financial/ reputation loss that the Group may incur/ suffer as a result of failure to comply with the relevant AML/ CFT regulations.





Main Responsibilities

s KYC data and the KYC platform for reporting purposes.


- Assist is Liaising with the regulators and external/internal parties on continuous basis to resolve their queries/


respond to issues raised by them relating to the Group’s AML/ CTF & KYC efforts.


- Coordinate the follow up exercise with different business units for the completeness and update of the KYC data.


- Assist in handling the correspondent banks enquiries and requests related to the KYC and AML questionnaires.


- Participate in managing the Vostro accounts due diligence and KYC process with different business and


operations units.


- Act as KYC data supplier for all AML, Sanctions and Fraud Control units to facilitate their day to day operations


and investigations.


C. Internal(Process, Products, Regulatory)


- Participate and assist in overseeing the KYC activities with the aim of ensuring complete and proper


implementation of the regulations and related guidelines.


- Assist in the implementation of the KYC related tasks as per the approved annual plan.


- Enhance the periodic Risk Based Approach mechanism based on the Local and Global KYC associated risk.


- Monitor the dashboards of the KYC platform for proper follow up and reporting.


- Working efficiently on the Global KYC platform for Monitoring KYC reviews and Risk Assessment.


- Performing a sample Quality Control checks of KYC / AML documents in accordance with current procedures.


- Ensure all the KYC process and documentary requirements are consistent globally but adapted to local rules.


- Contribute to the implementation and controls for daily processes and update of procedures.


- Review of the KYC files for new clients and identification of main issues and follow up missing information in line


with group processes and procedure.


- Contribute in Identifying the main risks in relation with the monitoring of existing clients;


- Work closely with business units to develop a culture of Compliance within the organization.


- Support the provision sound compliance advice to the line of business on resolution of issues, and for escalation


of issues within Compliance and the Supervisory Board.


- Support the coordination of global compliance efforts within line of business.


- Liaise regularly with clients, compliance, other support functions including internally within the Global Client Onboarding team, due diligence Managers and local Business officers.


D. Learning & Knowledge:


- Maintain an understanding of all pertinent laws, regulations, policies/ procedures and applicable best practices


pertaining to the Group’s operations/ activities locally and internationally in terms of AML/CFT and KYC.


- Enhance the KYC training material and provide the training as per the annual training plan.


- Enhance the KYC training material and provide the training as per the annual training plan.


Managerial Attributes


- Strong Communication skills for Liaison with National Regulators, FIU


- Evaluation and analysis of client data, transaction data and administration of compliance monitoring and


compliance on-boarding functions including KYC and CDD


E. Legal, Regulatory, and Risk Framework Responsibilities:


- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,


Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control


Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).


- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,


monitor, manage and report risks.


- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.


- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the


Operational Risk Management requirements.


- Maintain appropriate knowledge to ensure full qualification to undertake the role.


- Complete/attend all mandatory training provided by the Bank, attain, and maintain the required levels of


competence.


- Maintain an excellent understanding of all pertinent AML/CTF laws, regulations, policies/ procedures and


applicable best practices pertaining to the Group’s domestic operations/ activities.


- Prepare and document all the system manuals with regular update.


Provision of inputs to the Department’s training plan and thereby develop/ enhance the skill sets of Group


Compliance personnel with respect to AML/ CTF measures/ initiatives and provide them with opportunities for


career development. Also, identify areas for professional development of self and other Group Compliance


personnel


F. Other:


- Unrestricted access at any time to all information, records, personnel and property in Qatar and overseas (as and


when applicable) that is required for the effective discharge of his responsibilities. Shall we refer to subsidiaries,


- Maintain utmost confidentiality with respect to the information obtained during the day-to-day performance of his


duties/ responsibilities.


- Evaluation and analysis of client data, transaction data and administration of compliance monitoring and


compliance on-boarding functions including KYC and CDD.





Education and Experience Requirements

Education/Experience Requirements:


- Bachelor degree with professional qualifications such as CCO/ CIA/ CPA.


Required Special Skills:


- Good understanding of the relevant regulatory pronouncements of QNB Group regulators including but not limited


to QCB, QFMA, QFC, FSA, MIFID, MAS and Banque de France, Federal Swiss Banking Commission regulations


and other relevant pronouncements impacting the Group’s operations.


- A strong understanding of the requirements of the Money Laundering Regulations and the Joint Money


Laundering Steering Group Guidance. Strong analytical skills required to organize and analyze multiple, complex


data sets. Excellent report writing skills.


- Ability to analyze the impact of changes in the relevant regulations on the Group’s compliance risk profile


pertaining to its operations in so far as KYC activities are concerned.


- In depth knowledge of banking policies/ procedures, regulatory and best practice pronouncements pertaining to


KYC.


- Strong Microsoft Office skills (e.g., Word, Excel, Outlook). Problem solving and decision making ability.


- Strong knowledge of banking systems. People Management Skills.


- Develop networks and relationships with internal and external compliance, financial crimes and sanctions


professionals.


- Identify appropriate projects and initiatives and participate in those allocated timelines & budgets.


- Attend and constructively contribute to compliance team meetings and other internal committees/ meetings as


required from time to time. Promote common compliance standards across all jurisdictions


- Understand the Core Banking System




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