This role focuses on maintaining a secure and high-performing network infrastructure for CLIENT's head office and branch locations.

• Network Operations: Manages routers, switches, firewalls, WLCs, and access points; configures routing/switching protocols and site-to-site VPNs.
• Security Administration: Maintains firewall configurations, defines content filtering policies, and manages Network Access Control (NAC) solutions.
• Azure Networking: Configures Azure virtual networks, subnets, Network Security Groups (NSGs), Application Gateways, and Azure Bastion.
• Incident Response: Leads the response to network security incidents and breaches, performing regular vulnerability scans and security assessments.
• Access Control: Implementing Network Access Control (NAC) solutions and managing external/internal security setups.
• Mandatory Technical Certifications: Cisco CCNP (Cisco Certified Network Professional)
• Years of Experience: Subject Matter Expert level.
• Mandatory Technical Certifications: Cisco CCIE.
• Core Technical Expertise Areas: NGFW, WAF, Azure Virtual Networks, and site-to-site VPN connectivity.
• Responsibilities:

• Networking Administration and Support

• Security Administration and Support

• Voice and Collaboration Managed Services

• Develop, document and maintain Procedures that meet the client requirements and policies.
• Maintain a continuous improvement program that improves Administration and Support service delivery.
• Isolate, diagnose and resolve Routing related incidents
• Maintain records of configurations
• Support firmware upgrade when required and recommended by the vendor
• Device License Tracking
• Co-ordination with support organizations for troubleshooting and Support
• Communicate with Internet ISP and apply required connectivity requirement.
• Perform network security reports.
• Ensure that all the in-scope network and network security
• devices are protected against intentional or accidental abuse, unauthorized access, and loss of communication.
• Maintain the Firewall configurations
• Define content filtering policy, restrict Web access to
• inappropriate URL categories, as per MSDF's enforced internet users' policies.
• Validate and ensure the integrity of the configured
• policies, whitelists, backlists, and other custom parameters.
• Raise and execute change requests
• Apply software and IOS required updates and patches after getting the customer's approval for network and security devices
• Implement and maintain external and internal security setups
• Full Azure Virtual Network Management Azure Connectivity, Network Watcher, DDoS protection