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Call Center Agent

30+ days ago 2026/05/29
Other Business Support Services
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Job description

Job Description:


  • Answer incoming calls from customers and stakeholders.
  • Resolve customer complaints regarding product sales or service inquiries.
  • Provide information about products and services.
  • Record customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional support.

Skills:


  • Excellent phone etiquette and interpersonal skills.
  • Ability to handle stressful situations.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
  • Competent in CRM software.
  • Flexible to work shifts.

Qualifications:


  • Bachelor’s degree in a related field.
  • Previous experience in customer support or call center preferred.
  • Excellent communication skills in Arabic and English are required.

Job ID 040724-114BS



This job post has been translated by AI and may contain minor differences or errors.
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