Credit Controller

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role:

Step into the exciting world of finance with this entry-level position. As an O2C Credit Controller, you will manage a dedicated portfolio of customers, focusing on maintaining strong business relationships while working towards Haleon’s objectives in a compliant and efficient manner

Role responsibilities:

• Monitor customer accounts to identify potential risks.:

  
  
  

• Monitor and chase overdue invoices

  
  
  

• Resolve invoice discrepancies and disputes.

  
  
  

• Reconcile customer accounts and resolve discrepancies.

  
  
  

• Ensure accurate and timely allocation of cash receipts to customer accounts.

  
  
  

• Build strong relationships with customers to maintain positive business relationships.

  
  
  

• Communicate effectively with customers to resolve issues and answer queries.

  
  
  

• Focus on validation and processing of documents from dedicated portfolio of our vendors,

  
  
  

• Providing support to our partners and keeping their information up to date in our systems

  
  
  

Candidate profile:

• Bachelor/master’s degree, preferably in Finance or Accounting

  
  
  

• 1+ year of experience in order to cash, accounting, customer service, banking or reporting area.

  
  
  

• Experience in the FMCG industry is preferred.

  
  
  

• Excellent communication and interpersonal skills.

  
  
  

• Strong analytical and problem-solving skills.

  
  
  

• Proficiency in ERP systems (e.g., SAP) will be a plus

  
  
  

• Advanced knowledge of Microsoft Office programs, especially MS Excel (operating on big data).

  
  
  

• Ability to work under pressure and meet deadlines.

  
  
  

• Strong attention to detail.

  
  
  

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Why Join Us?

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The future of everyday health is changing. And we’re the people changing it. In front of us is an incredible opportunity to go beyond what any of us have done before. And make everyday health more achievable, more inclusive and more sustainable. For more and more people. ​

So join us, as we build one of the world’s leading consumer companies. Join us to innovate our category-leading brands. To better understand people’s everyday health needs. To tackle the biggest barriers that stand in their way. To change individual and societal behavior. 

In our efforts to further tackle barriers that may be standing in our way, we have implemented what we call a Hybrid Working model, known as Home office. Home office in the country of employment is permitted for all employees whose position allows it. The employee and the manager agree on the circumstances in which working from the office is required and in which the employee can work remotely or specific local arrangements. This helps us with ensuring that we maintain a healthy work-life balance, and give our best to our people.

Join us to work with colleagues who share your restless energy. To explore your interests. To stretch yourself to do the best work of your career. And join us, as together we build a working experience that encourages us all to lead happier, healthier, more productive lives. ​

The way we see it, every day is an opportunity for better. And we’re going all in to realize it. 

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.