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On Sales
- Develop and demonstrate a comprehensive knowledge of the marketed solutions
- Analyze the market’s potential and determine the value of existing and prospective clients
- Establish, develop and maintain productive and professional relationships with current and prospective customers to generate new business for the company’s services
- Perform cold calls and in-person visits to understand and quantify customers’ requirements
- Lead presentations to potential customers, suppliers and promote Maliatec Solutions
- Coordinate sales efforts with marketing, sales management, logistics and technical service teams
- Develop effective proposals, quotations for prospective customers while ensuring proper negotiation in order to close deals
- Meet the Unit’s assigned targets for profitable sales volume and strategic objectives. Achieve assigned sales quota in designated strategic accounts
- Participate in trade shows, conventions, conferences and other events, to promote the company’s services
On Customer Service
- Maintain high customer satisfaction levels that meet the company’s standards
- Participate in investigations of customer complaints, respond to all customers’ queries and concerns in a timely manner
- Proactively assess customer needs on on-going basis and lead solution selling that best address these needs
On Compliance
- Follow up and abide by clients agreements, credit limits and mode of payment
On Reporting
- Report to management on customer needs, problems, competitive activities and potential for new services
- Keep manager informed about products’ performance, opportunities, budget variances and problems that are encountered
On Technology
- Stay abreast of latest mobile technologies, applications, technical services, market conditions, competitors’ and competitive activities, advertising and promotional trends through research and readings
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