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Collection Officer

25 days ago 2026/06/04
KWD 154 - KWD 309
Full time · Entry level · 2 - 5 Years of Experience
500 Employees or more · Other Business Support Services

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Job description

Brief: A Collection Officer is responsible for contacting clients who have outstanding debts, negotiating payment plans, and ensuring timely recovery of funds. The role requires strong communication, negotiation skills, and attention to detail.


Key Responsibilities:

  • Monitor accounts to identify overdue payments.
  • Contact customers via phone, email, or letters to collect outstanding debts.
  • Handle payment plans and deadlines with customers.
  • Maintain accurate records of all collection activities.
  • Follow up on promises to pay and ensure payments are received.
  • Investigate and resolve discrepancies in accounts.
  • Prepare reports on collection status and progress.
  • Escalate difficult cases to management or legal teams when necessary.
  • Ensure compliance with company policies and financial regulations. 


Skills

Education:

Bachelor’s degree in finance, Business Administration, Accounting, or related field (preferred). 


Experience:

  • Proven experience in collections, customer service, or a similar role. 
  • Strong negotiation and communication skills.
  • Good knowledge of accounting principles and debt collection regulations.
  • Ability to handle difficult conversations professionally.
  • Proficiency in Microsoft Office (especially Excel).
  • Strong organizational and time management skills. 


Special Skills:

  • Attention to detail
  • Problem-solving skills
  • Persistence and resilience
  • Customer service oriented

Remark: Kuwait based transferable visa - valid driving license and car


This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Years of experience
2 - 5 years
Residence location
Kuwait
Nationality
All Arab Countries
Gender
Male
Degree
Bachelor's degree / higher diploma
Age
18 - 50 years
Career level
Entry level
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