Guided Learning Supervisor

Location: IraqType: Full-timeDepartment: Academics / Learning

About the Role

The Guided Learning Supervisor plays a critical role in ensuring the smooth execution, quality, and scalability of Abwaab’s guided learning programs. This role is responsible for supervising a team of tutors/mentors, managing daily learning operations, and ensuring students receive consistent, high-quality academic support.

The Supervisor acts as the operational backbone of guided learning—bridging students, tutors, and management—while driving performance, accountability, and continuous improvement across learning workflows.

Key Responsibilities

Team Supervision & Performance Management

• Supervise, guide, and support tutors/mentors in delivering structured and effective guided learning sessions.

  
  

• Conduct daily, weekly, and periodic performance reviews to ensure the team is fully utilized and aligned with defined KPIs.

  
  

• Provide continuous feedback, coaching, and corrective actions to maintain quality and consistency.

  
  

• Support tutor onboarding, scheduling, performance tracking, and team scale-up as needed.

  
  

Student Progress & Learning Operations

• Track and monitor student progress across assigned learning paths using data and performance indicators.

  
  

• Ensure timely follow-ups, check-ins, and interventions to support student engagement and motivation.

  
  

• Identify learning gaps, risks, or drop-offs and escalate issues proactively to the Guided Learning Manager.

  
  

• Ensure learners are following personalized study plans and receiving appropriate academic support.

  
  

Process Management & Adaptability

• Adapt quickly to changes in learning processes, workflows, and operational requirements.

  
  

• Help implement updates, improvements, and new initiatives across guided learning operations.

  
  

• Ensure clarity, visibility, and structure when managing large student and tutor communities.

  
  

Decision-Making & Leadership

• Act as a confident decision-maker in day-to-day academic and operational matters.

  
  

• Influence and guide the team toward best practices, accountability, and results.

  
  

• Serve as a reliable operational partner to the Guided Learning Manager.

  
  

Research, Reporting & Continuous Improvement

• Conduct research and analysis to improve learning outcomes, tutor performance, and operational efficiency.

  
  

• Prepare reports and insights on team performance, student engagement, and learning effectiveness.

  
  

• Contribute to scaling strategies and operational planning as guided learning programs grow.

  
  

Must-Have:

• Bachelor’s degree in Education, Psychology, or a related field.