Technical Engineer

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey.

We’re seeking versatile experts who share our passion for innovation and excellence. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.
 

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.
 

This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence.  If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

We are currently looking for Technical Engineer based at Pune with details mentioned below.
 

Let me tell you about the role!

• Provide strong technical support to the Sales team using broad engineering knowledge and industrial market experience.
• Support field based and onsite technical service requirements for customers. Develop and clearly document value propositions for new customer sales opportunities.
• Help protect existing business by addressing competitive threats and retaining customers.
• Take full ownership of New Product Introduction (NPI) activities.
• Manage and track product performance from launch through its full life cycle.
• Drive new technical initiatives to improve solutions and processes.
• Build and strengthen technical capabilities across the region.
   

What you will deliver

• Show strong safety leadership and ensure high standards of HSSE are followed and maintained.
• Carry out field testing of new and improved Castrol Industrial products and services.
• Act as an expert in industrial applications for both internal teams and customers.
• Support sales teams in winning new business opportunities.
• Work closely with sales to deliver proven, cost effective, and timely solutions to customer process and application challenges using structured problem solving methods.
• Develop and deliver high quality technical training for internal teams and customers.
• Create and share best practice case studies that demonstrate the value and benefits of Castrol products and services.
• Support broader business goals by participating in or leading projects aligned with the Industrial strategy.
• Mentor and train salespeople and engineers with less experience to build overall capability.
• Review and interpret Used Oil Analysis reports to support informed technical and business decisions
   

What will make you successful

Education

Bachelor’s degree in engineering – Mechanical, Chemical, Lubrication, Manufacturing, or another related field

Experience

• Minimum of 8 years industrial technical service or sales or product development experience

• Must be technically savvy and experienced in using Microsoft Office Suite, Sales CRM (i.e. Sales force), and other sales/engineering related tools

• Expertise in Metalworking fluids and High-Performance Lubricants along with related field applications across many customer market segments

• Strong value selling and external communication skills

 • Knowledge and understanding in sustainability (energy savings, water reuse, net zero, etc.) preferred

• Skilled in the use of structured problem-solving techniques

• Must be at least 18 years of age; Legally authorized to work in the United States; and not require sponsorship for employment visa status (i.e. H1B, TN, etc.) now or in the future

• Conduct oneself in a manner that is safe, ethical, and consistent with applicable laws and regulations, BP Requirements, BP Who we are and our HSSE goals as required in BP’s Code of Conduct

• Products and Services Knowledge: Mastery

• Problem Solving: Mastery

• Project Management: Skillful

• Customer Training: Skillful

• Measuring & Demonstrating Customer Value: Mastery

Skills & Competencies

• Customer relationship management - Skilful
• Sales analysis - Skilful
• Relevant knowledge of Manufacturing Industry – Skilful
• Territory management - Skilful
• Ability to manage Distributor network and managing indirect sales representatives. Ability to lead and Motivate team to achieve company objectives - Mastery
• Ability to execute company offers, programs with the help of distributor partners - Skilful

You will work with

Stake holder, Internal teams, Customer sites, Smollen team
 

Culture

bp believes in creating a culture that allows you to live our purpose, play to win while caring for others - and there is a huge focus on diversity equity and inclusion. We are a very open and respectful organization, where there is a lot of respect given to listening to all perspectives and hence people are encouraged to speak up, contribute at all levels irrespective of level or department.

The marketing team is a bunch of energetic and passionate individuals from varied backgrounds, and we thrive on being able to learn from each other as well as a lot of external orientation from the best in the industry. we deeply value partnerships especially with our sales colleagues and strongly believe in the power of igniting one team to be able to break barriers, challenge status quo and create new achievements.

Why join our team?

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 50% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Channel Management, customer and competitor understanding, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital Fluency, Industrial Products, Internal alignment, market, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, Technical Development, Technical Sales, Using insights dashboards

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.