Job description
Skill required: Reverse Logistics - Supply Chain Execution
Designation: Supply Chain Operations Analyst
Qualifications:Under Gradudate
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. The Business Analyst II is responsible for supporting program stakeholders through the preparation of data reports generated from designated tools and resources, aligned to 1 of 3 teams - Service Availability Matrix (SAM), Service On-Time Delivery (SOTD), or Reporting. In this role, you will conduct data analysis aligned with the business case and provide regular communication of findings.
What are we looking for? • Bachelor s degree • Fluency in English • 18+ months experience in Supply chain or business analyst type of role • Proficiency in working with MS Office • Excellent Excel skills and database management • Continuous attention to detail and quality • Strong analytical thinking • Very good verbal, written and interpersonal communication skills
Roles and Responsibilities: • Support business processes and workflow • Identify any associated issues and risks • Monitor performance and results and provide relevant analysis • Oversees database management • Perform data and application maintenance updates • Take ownership of processes and individual tasks/responsibilities • Escalate database issues and acts as a first POC for customer escalations • Communicate to both internal and external clients • Identify, escalate data and program specific issues to appropriate level of management • Proactively identify internal and external best practices that will enable improvement of the standard end-to-end process • Generate and analyze Tier I & II client reporting • Work closely with external stakeholders to develop and improve processes
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