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Job description

Work Schedule


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Job Description


Position Summary

The Senior Manager, Web Protection will lead the strategy, execution, and continuous improvement of web security and traffic protection across mission-critical digital platforms, including high-traffic and revenue-generating properties (e.g., eCommerce).


This role operates within a large, global enterprise environment and is responsible for leading a distributed team across China, India, Mexico, and Costa Rica, while driving enterprise-scale programs and remediation efforts across 500+ product teams.


Key Responsibilities
  • Lead and manage a globally distributed team, establishing a follow-the-sun model for 24/7 operations.
  • Define and execute the enterprise web protection strategy, including WAF, bot mitigation, and traffic security.
  • Drive large-scale remediation programs addressing web vulnerabilities, misconfigurations, and legacy risks across hundreds of applications.
  • Provide technical leadership for:
    • Akamai (preferred) or equivalent CDN/WAF platforms
    • Bot management solutions
    • NGINX-based architectures and Kubernetes environments
  • Establish and oversee DNS and domain governance, including routing, failover, and security practices.
  • Ensure reliable and compliant web delivery in Mainland China, including ICP licensing and Great Firewall (GFW) considerations.
  • Lead response to high-impact incidents affecting availability, performance, or security.
  • Partner with Engineering, SRE, and Product teams to embed DevSecOps practices.
  • Ensure alignment with PCI-DSS, SOC 2, and GxP compliance requirements.
  • Manage strategic vendor relationships (e.g., Akamai) and drive tooling standardization.
Required Qualifications
  • 10+ years of experience in web security, infrastructure, or application delivery.
  • 5+ years of experience leading globally distributed technical teams.
  • Proven experience leading enterprise-scale programs and remediation efforts across large, complex organizations.
Technical Expertise
  • Strong hands-on experience with:
    • Akamai (preferred) or equivalent CDN/WAF platforms
    • Bot management and mitigation
    • NGINX and modern traffic routing architectures
    • Kubernetes (K8s) environments
  • Deep understanding of:
    • HTTP/HTTPS protocols
    • DNS and domain architecture
    • Web application security (OWASP Top 10)
Additional Requirements
  • Experience supporting high-availability, revenue-critical platforms, such as eCommerce.
  • Direct experience operating in Mainland China, including:
    • ICP licensing requirements
    • Great Firewall (GFW) constraints
  • Strong knowledge of PCI-DSS, SOC 2, and GxP compliance frameworks.
  • Demonstrated ability to influence and drive change across large, federated organizations.
Key Competencies
  • Global leadership and cross-cultural team management
  • Enterprise-scale program execution
  • Strong technical depth and decision-making ability
  • Stakeholder management and executive communication
  • Ability to operate effectively in high-pressure environments
What Success Looks Like
  • Effective 24/7 global web protection operations
  • Adoption of standards across 500+ product teams
  • Measurable reduction in web security risk at scale
  • Strong compliance posture across regulated environments
  • High-performing, globally aligned team
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