Job description
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. About the Role The Deployment Success Services team, a vital part of the Cloud Application Services organization within Siemens Software, is dedicated to ensuring the successful implementation of projects for both Siemens Services and Partner teams. This role plays a crucial part in guiding our partners and internal teams through the nuances of cloud application processes and fostering a smooth transition to cloud-based operations. What We're Looking For (Key Responsibilities): Mentorship and Support: Guide Siemens Services and Partner teams on Cloud Application Services (CApS) processes and standard methodologies for cloud-based working. Escalation Management: Serve as a primary point of contact for service and partner customer concerns, leading expectations and driving resolutions. Enablement and Quality Assurance: Conduct enablement sessions, review customization and configuration guardrails, and ensure alignment to standard methodologies. Performance Tracking: Maintain and analyze Partner and Services scorecards, driving actionable insights and improvements. launch Milestones: Track customer release landmarks and provide crucial mentorship to Services and Partner teams. Process Ownership: Actively participate in process discussions and serve as a process owner for Teamcenter-related topics. Communication & Training: Apply strong communication skills to optimally enable customer teams on processes and technical guidelines. Japanese Language Skill: Person should have Japanese proficiency and able to converse with customers in local Japanese language. Required Technical Expertise: Teamcenter Foundation: Strong foundational skills in Teamcenter, including AWC, Administration, Data Modeling, BOM, and Document Management. Teamcenter Development: Knowledge of BMIDE, ITK, SOA development, and Work Package management. MCAD Integrations: Working experience with MCAD integrations is a significant advantage. Enterprise Integrations: Knowledge of enterprise integrations (T4S, T4O, T4EA) is an added advantage. Programming Skills: Strong proficiency in programming languages such as C, C++, Java, JavaScript, and Python. Business Process Knowledge: Proven understanding of business processes in Compose Data Management, Model-Based Systems Engineering, and Manufacturing Process Planning. Leadership & Development Continuous Improvement: Contribute to the development and continuous improvement of methods, standards, tools, and governance structures crucial for successful SaaS implementation. Team Culture: Develop a high-performing, customer focused, and ambitious team culture. Knowledge Transfer: Support knowledge transfer initiatives through training courses, user guides, and mentor of Teamcenter Implementation teams. Stakeholder Management Teamwork: Collaborate optimally with multiple collaborators (Field, Partners, LCS, CSMs, OMs, ZLs, TechOps) to accelerate Teamcenter X implementation cycles. Critical issue Leadership: Lead sophisticated customer concerns by providing detailed analysis, structured approaches, and clear recommendations for action. Visibility: Ensure transparency regarding project status, risks, opportunities, and key performance indicators (critical metrics). Effective Communication: Ability to represent sophisticated topics in a structured and convincing manner to diverse audiences. Japanese skills are required. Experience: 8-10 years of experience with Teamcenter Implementation, Upgrades & Data Migration Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Transform the Everyday #LI-PLM #LI-REMOTE #SWSaaS
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