Job description
We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE We are looking for a skilled and proactive Service Engineer to provide on-site technical support for Electric Vehicle (EV) Chargers. The role involves commissioning, troubleshooting, maintenance, component replacement, and customer support. The candidate should have strong technical abilities, hands-on experience, and a customer-centric approach. Key Responsibilities 1. EV Charger Commissioning Perform pre-installation checks and commission EV chargers at customer sites. Ensure correct configuration, calibration, and successful startup. 2. Troubleshooting & Issue Resolution Diagnose and resolve issues related to hardware, software, power electronics, and communication interfaces. Provide timely and effective support to reduce charger downtime. 3. Firmware Updates Execute firmware upgrades as per OEM guidelines. Verify installation of the latest software versions and ensure proper functionality. 4. Preventive & Corrective Maintenance Carry out routine preventive maintenance to ensure performance, uptime, and reliability. Perform corrective maintenance in case of operational faults or component failures. 5. EV Charger Servicing Replace faulty modules, components, consumables, and accessories as required. Maintain accurate documentation of all service and repair activities. 6. Spares Management & Support Manage, track, and replace spare parts used during field activities. Coordinate with the spares/warehouse team for timely availability of parts. 7. Remote / Online Support Provide remote assistance for basic troubleshooting and customer guidance. Collaborate with the back-office / NOC team for escalation and resolution of advanced issues. 8. Customer Relationship Management Build strong customer relationships through professional communication and timely support. Assist customers with new inquiries and ensure high service satisfaction. Required Skills & Qualifications B.E. in Electrical, Electronics/ Diploma – Electrical, electronic or related field. Minimum 3-4 years of Hands-on experience with EV chargers, power electronics, or similar equipment (preferred). Strong understanding of electrical circuits, wiring diagrams, and safety standards. Good communication, problem-solving, and customer-handling skills. Willingness to travel frequently to customer sites (PAN India). WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WE’VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU? We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers
This job post has been translated by AI and may contain minor differences or errors.
