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Service engineer

Yesterday 2026/08/13
Other Business Support Services
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Job description

Key Responsibilities Provide technical service and support for high-voltage Circuit Breakers with ratings ranging from 72.5 kV to 800 kV Handle complaint registration, tracking, and resolution in coordination with relevant internal teams Collaborate closely with cross-functional departments such as Engineering, Supply Chain, Quality, and order management to ensure timely issue resolution Possess and apply internal process knowledge, particularly related to material movement and logistics flow Use SAP for service-related transactions, material tracking, reports, and documentation Perform site visits, inspections, troubleshooting, commissioning, and service support activities as required Prepare service reports and technical documentation using MS Office tools (Excel, Word, PowerPoint) Utilize Power BI for basic data analysis, reporting, and service performance tracking Ensure compliance with company safety, quality, and operational standards Support continuous improvement initiatives by identifying process gaps and improvement opportunities Willingness to travel extensively to customer sites and project locations
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