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Senior Manager - Technology

3 days ago 2026/09/13
Other Business Support Services
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Job description

As the Senior Manager, you will play a pivotal role in Wholesale Digital Team at Mashreq Global Services. 


  • Your expertise will be instrumental in managing sprint planning, task allocation, and ensuring the timely delivery of squad goals on UI. 
  • With a focus on frontend performance, you will utilize AppDynamics and Google Analytics to proactively identify and resolve issues. 
  • Additionally, you will uphold security and compliance standards, especially for customer-facing features, and drive process improvements in development workflows.
  • Enforce the Development Standard Procedures and Guidelines.
  • Responsible for the Code review before the delivery.
  • Responsible for the delivery of the assigned tasks on time.
  • Enforce the company’s policies and procedures
  • Provide the support to the team members in carrying out the work.

Responsibilities:
  • Manage sprint planning, task allocation, and squad goal delivery.
  • Monitor frontend performance using AppDynamics and Google Analytics.
  • Ensure all deliverables meet security and compliance standards.
  • Drive process improvements in development workflows.
  • Champion best practices in accessibility and frontend architecture.
  • Engage with stakeholders and foster cross-squad collaboration.
  • Mentor and guide team members, providing constructive feedback.
  • Stay updated with industry trends and technologies.
  • Collaborate with other departments to align digital strategies.

Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum 8 years of experience in a similar role, with 3 years in a managerial position.
  • Strong knowledge of frontend performance monitoring tools.
  • Experience with security and compliance standards, especially in a digital context.
  • Excellent leadership and communication skills.
  • Ability to manage complex projects and deliver results.
  • Analytical mindset with problem-solving abilities.
  • Familiarity with Agile methodologies and Scrum frameworks.
  • Willingness to stay updated with industry trends and technologies.
  • Passion for driving innovation and process improvements.
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