Job description
Title: SalesEx – COE – Relationship Management - Client Relationship Insights Associate Manager
Role (Job Profile): Sales Effectiveness Associate Manager
Management Level: Associate Manager (L8) The Work:
The Client Relationship Insights Associate Manager will lead and set the strategic direction for the Client Relationship Insights team, ensuring the delivery of elevated and relevant insights about our clients and relationships with them. This position involves collaborating to identify areas of the business that require guidance and coaching, driving comprehensive research and insights analysis, and providing strategic guidance to practitioners to derive actionable next steps to elevate relationships and win deals. Additionally, the role requires knowledge of predictive intelligence tools and methodologies to enhance business impact and support Accenture’s growing pipeline of relationships and opportunities. Primary Responsibilities include: Leadership and Team Management:
o Lead and mentor the Client Relationship Insights team, fostering a collaborative and high-performing environment.
o Set clear goals and expectations, ensuring alignment with organizational priorities.
o Track, monitor, and manage the team’s progress and performance.
o Provide strategic guidance and feedback to team members to grow their research and insightful thinking capabilities. Insights Development and Enablement:
o Oversee the research process, curate and present insights effectively, ensuring they align with business needs and strategic priorities.
o Develop and deliver high-quality, compliant deliverables to account teams and senior business leaders
o Constant curiosity of human behavior and client buying patterns
o Stay on the leading edge of technology and predictive methodologies, applying new knowledge to improve support and business impact.
o Move with agility to identify opportunities to leverage insights for strategic decision-making and business growth. Here’s what you need: Education and Experience:
o Bachelor’s degree minimum: advanced degree preferred.
o Five years of experience in research, content curation, or insights management, with at least two years in a leadership role. Skills and Competencies:
o Native-level fluency in English (all verbal and written communication within the team is in English).
o Strategic thinking and problem-solving skills, with a focus on actionable insights and business impact.
o Highly developed interpersonal and communication skills, with the ability to lead and inspire a multicultural team, and confidence to collaborate and communicate with senior leaders.
o Works with agility and is comfortable taking risks, getting feedback, and implementing a solution quickly.
o Strong proofreading and editing skills.
o Curiosity and desire to learn, grow, and execute
o Proven ability to work proactively and independently in a virtual environment, managing multiple time zones.
o High level of competence with Microsoft PowerPoint and Excel. Extra credit if you have: Demonstrated success in driving insights to support business growth and client relationships. Understanding of sales processes and market standard sales tools. Experience with predictive intelligence tools and methodologies. Prior market intelligence research experience. You May Also Need: A home office or work area that is suitable for productive work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure.
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