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We are looking for an experienced Lab / Network Operations Support Engineer to manage and support lab infrastructure, network operations, and day-to-day operational activities. The role requires strong technical expertise in networking and telecom systems, along with effective coordination with IT, vendors, and internal stakeholders to ensure uninterrupted lab operations.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Manage and support day-to-day lab and network operations to ensure high availability and reliability
Install, configure, power up, and maintain network and telecom equipment as per lab and project requirements
Plan, implement, and support lab network setups, including IP addressing, VLAN configuration, and basic routing and switching
Coordinate with IT teams for intranet access, third-party connectivity, and network modifications
Perform operating system installations, configuration, and regular security patch updates
Monitor lab operations including network performance, temperature, power, and surveillance systems, and take proactive actions to prevent issues
Handle incident and service tickets, ensure timely resolution, and adhere to defined SLA commitments
Provide first-level troubleshooting and coordinate with relevant teams for advanced issue resolution
Support vendor management activities, including coordination, follow-ups, and issue tracking
Assist with order management, procurement coordination, and delivery tracking for lab equipment and infrastructure
Maintain accurate documentation, asset inventory, and lab operational records
Ensure compliance with lab safety, security, and operational processes
Communicate effectively with cross-functional teams and demonstrate ownership and a proactive attitude in all responsibilities
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