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Job description

Project Role : Operations Architect
Project Role Description : Define the operations architecture, ensuring that it supports the business requirements and performance goals.
Must have skills : BPM Strategy & Solutions
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Operations Architect, a typical day involves designing and defining the operational framework that aligns with organizational objectives. This role requires a thorough understanding of how various operational components interact to support business needs and achieve performance targets. The position demands continuous evaluation and refinement of operational processes to ensure efficiency and effectiveness, while collaborating with multiple stakeholders to maintain alignment with strategic goals. The Operations Architect plays a key role in shaping the operational landscape to foster seamless business execution and sustainable growth.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure operational strategies are effectively implemented.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Support the development and documentation of operational standards and best practices.
- Assist junior team members by providing guidance and sharing knowledge to foster professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in BPM Strategy & Solutions.
- Strong analytical skills to assess and optimize operational processes.
- Experience in designing scalable and efficient operational architectures.
- Ability to translate business requirements into operational frameworks.
- Excellent problem-solving skills to address complex operational challenges.
- Effective communication skills to engage with diverse teams and stakeholders.

Additional Information:
- The candidate should have minimum 3 years of experience in BPM Strategy & Solutions.
- This position is based at our Mumbai office.
- A 15 years full time education is required.

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