Job description
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. About the Role The Deployment Success Services team, a vital part of the Cloud Application Services organization within Siemens Software, is dedicated to ensuring the successful implementation of projects for both Siemens Services and Partner teams. This role plays a crucial part in guiding our partners and internal teams through the nuances of cloud application processes and encouraging a smooth transition to cloud-based operations. What We're Looking For (Key Responsibilities): • Strategic Mentorship & Process Leadership: Strategically guide Siemens Services and Partner teams on Cloud Application Services (CApS) processes and best practices for cloud-based working, influencing process improvements and strategic alignment. Lead the definition and refinement of CApS processes, acting as a primary process owner for Teamcenter-related topics and contributing to strategic decision-making regarding process evolution. • High-Level Escalation & Stakeholder Management: Serve as a primary point of contact for high-priority service and partner escalations, demonstrating strategic problem-solving and decision-making to drive timely and effective resolutions. Represent the team as a key liaison for the leadership team, providing regular updates, strategic insights, and recommendations on critical issues. • Team Leadership & Performance Management: Lead, mentor, and develop a team responsible for enablement sessions, customization reviews, and adherence to guardrails, ensuring high performance and continuous development. Coordinate the maintenance and analysis of Partner and Services scorecards, translating data into strategic actions and initiatives for continuous improvement across the team. Drive the team's efforts to supervise customer release achievements, providing strategic oversight and mentorship to Services and Partner teams to ensure successful project completion. • Essential Communication & Influence: Apply outstanding communication and influencing skills to effectively engage with and enable customer teams, partners, and internal collaborators on strategic processes and technical guidelines. Represent sophisticated topics in a structured, convincing, and strategic manner to diverse audiences, including senior leadership. Required Technical Expertise: Teamcenter Foundation: Strong foundational skills in Teamcenter, including AWC, Administration, Data Modeling, BOM, and Document Management. Teamcenter Development: Knowledge of BMIDE, ITK, SOA development, and Work Package management. MCAD Integrations: Working experience with MCAD integrations is a significant advantage. Enterprise Integrations: Knowledge of enterprise integrations (T4S, T4O, T4EA) is an added advantage. Programming Skills: Strong proficiency in programming languages such as C, C++, Java, JavaScript, and Python. Business Process Knowledge: Proven understanding of business processes in Develop Data Management, Model-Based Systems Engineering, and Manufacturing Process Planning. Leadership & Development Contribution Strategic Development & Governance: Own the development and continuous improvement of methods, standards, tools, and governance structures crucial for successful SaaS implementation, driving central initiatives in these areas. Team Culture & Growth: Champion and develop a high-performing, customer focused, and high-reaching team culture, promoting professional growth and knowledge sharing. Sophisticated Knowledge Transfer: Coordinate and supply to sophisticated knowledge transfer initiatives through the development of training courses, user guides, and strategic mentor for Teamcenter Implementation teams. People Management: Own the team of Architect and implementation consultant Collaborator Management Strategic Collaboration : Proactively engage and collaborate with multiple senior collaborators (Field Leadership, Partner Management, LCS, CSMs, OMs, ZLs, TechOps) to strategically accelerate Teamcenter X implementation cycles and influence multi-functional alignment. Executive Critical issue Leadership : Lead sophisticated, high-visibility customer concerns through in-depth analysis, strategic structuring, and presentation of clear, actionable recommendations to senior leadership. Strategic Transparency: Ensure strategic visibility regarding project status, risks, opportunities, and key performance indicators (critical metrics) to all relevant collaborators, including the leadership team. Executive Communication : Ability to strategically represent and articulate sophisticated topics in a structured, convincing, and impactful manner to executive audiences. Experience: 12-14 years of experience with Teamcenter Implementation, Upgrades & Data Migration Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Transform the Everyday #LI-PLM #LI-REMOTE #SWSaaS
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