Lead - IT

Job Purpose IT PMO (Partnerships – BFDL): Own end-to-end solutioning, system architecture, and API-led partner integrations, driving cross-system delivery from requirement discussions to go-live across the BFL Duties and Responsibilities • Drive end-to-end solutioning for BFDL integrations, covering JV and co-lending journeys across PL/BL/Prof flows • Lead detailed requirement discussions with BFDL teams, translating into US/UD aligned to BFL partnership framework • Design and own integration architecture across BFDL systems ?
Partner MW ?
HMW/3-in-1 MW ?
SFDC ? Pennant LMS • Define and govern BFDL-specific API flows including Create Application, KFS generation, Cancel, Status, Webhooks, and Additional Info APIs • Ensure correct mapping of BFDL data fields, product configurations, and BRE logic across SFDC and Middleware layers • Act as solution SPOC for BFDL, coordinating with API, DB, Middleware, SFDC, BRE, and Data Lake teams for seamless delivery • Drive BFDL partner onboarding, including API specs alignment, CUG/UAT execution, webhook setup, and production readiness • Ensure compliance with RBI DLG for BFDL journeys, including consent capture, attribution logic, and audit trail readiness • Manage end-to-end delivery timelines for BFDL, tracking dependencies like SFDC Convert, API readiness, and partner callbacks • Lead UAT readiness for BFDL flows, including test data setup, journey validation, defect closure, and go-live sign-offs •  Monitor BFDL funnel metrics, disbursal flows, and API performance, ensuring scalability and stability post go-live training to IT staff and end-users on SCCM and Intune usage and capabilities.
Key Decisions / Dimensions • Solution Design Across Systems: Defining scalable integration architecture across BFDL ?
PMW ? HMW/3-in-1 ?
SFDC ? LMS while balancing speed vs reusability • Managing Changing Requirements: Handling evolving BFDL/COE requirements and deciding scope freeze vs CR during UAT and delivery phases • Dependency & Timeline Control: Navigating critical dependencies (SFDC Convert, APIs, partner readiness) and deciding parallel vs sequential execution • Partner Readiness & Go-Live Calls: Driving BFDL partner integration (APIs, webhooks, mapping) and taking go-live decisions despite partial readiness • Compliance & Data Accuracy: Ensuring RBI DLG compliance, correct data mapping, and reconciliation across systems without impacting business timelines Major Challenges • Complex cross-system delivery & dependencies: Managing integrations across BFDL, Middleware, SFDC, and LMS with evolving requirements, partner readiness gaps, and limited control over external teams • Balancing accuracy, compliance & timelines: Ensuring correct data mapping, reconciliation, and RBI DLG compliance while still meeting aggressive go-live and business delivery timelines Required Qualifications and Experience Qualifications • Bachelor’s degree in Engineering / Technology; MBA preferred • 4–7 years of experience in IT PMO / Product / Solution roles (preferably BFSI / Fintech) • Strong conceptual understanding of API architecture and system integrations • Knowledge of co-lending / JV lending models and digital lending ecosystem • Familiarity with RBI Digital Lending Guidelines (DLG), consent management, and compliance frameworks • • Understanding of Agile methodologies, requirement documentation (US/UD/BRD) Work Experience • Experience working on BFL Partnership Architecture (Partner Systems ?
PMW ? HMW / 3-in-1 MW ?
SFDC ? Pennant LMS) • Hands-on involvement in API integrations (Create Application, KFS, Status, Cancel, Webhooks, Additional Info APIs) • Experience in solutioning and system design for co-lending/JV journeys, preferably with BFDL or similar partners • Working knowledge of SFDC (LOS), Middleware layers (PMW/HMW), and LMS (Pennant) • Exposure to BRE logic, offer generation, and credit decision workflows • Experience in partner onboarding, API integration testing (CUG/UAT), and go-live execution • Hands-on experience in UAT cycles (IT + Biz), test data setup, and defect management • Experience in data mapping, reconciliation, and multi-system data validation • Ability to manage cross-functional coordination across Dev, Middleware, SFDC, Risk, and Partner teams • Experience in tracking funnel metrics, API performance, and system KPIs