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Information Technology Manager

30+ days ago 2026/07/01
Other Business Support Services
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Job description

IT Operations Management

  • Manage daily IT operations across all hotel departments.


  • Ensure smooth functioning of hotel systems such as PMS, POS, and booking platforms.


  • Monitor system performance and resolve technical issues promptly.


  • Provide IT support to hotel employees and management.


2. System & Network Administration

  • Maintain servers, networks, Wi-Fi systems, and internet connectivity.


  • Ensure secure network access for guests and staff.


  • Manage backups, system updates, and software installations.


  • Monitor cybersecurity risks and implement preventive measures.


3. Hotel Software Management

  • Maintain Property Management System (PMS).


  • Support POS systems in restaurants and outlets.


  • Manage HR, finance, and inventory software integration.


  • Coordinate with software vendors for upgrades and troubleshooting.


4. Data Security & Compliance

  • Protect hotel data and guest information.


  • Implement cybersecurity policies and access controls.


  • Ensure compliance with company IT policies and standards.


5. Vendor & Asset Management

  • Coordinate with IT vendors and service providers.


  • Manage IT equipment inventory and lifecycle.


  • Control IT budget and recommend technology upgrades.


6. Team Support & Training

  • Train staff on hotel systems and IT best practices.


  • Provide technical guidance during new system implementation.


  • Support digital transformation initiatives.


Required Skills

  • Strong knowledge of hotel IT systems (PMS, POS, Channel Manager).


  • Networking and server management skills.


  • Troubleshooting and problem-solving ability.


  • Cybersecurity awareness.


  • Communication and leadership skills.


Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or related field.


  • 3–7 years of IT experience (hotel industry preferred).


  • Certifications like CCNA, Microsoft, or ITIL are an advantage.



This job post has been translated by AI and may contain minor differences or errors.
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