Head of Recruitment Operations

Head of Recruitment Operations

About Qureos

Hiring is broken, slow, expensive, inconsistent, and painful for candidates and companies. Qureos is fixing that.

We're building the future of hiring: faster, fairer, and powered by AI + beautifully structured processes.

We help companies hire in days, not months, while delivering a world-class candidate experience at scale.

If you love solving hard operational problems, designing smooth hiring journeys, and running high-volume recruitment like a win-machine, you're going to feel at home here.

The Role

We're looking for a Head of Recruitment Operations who can own and scale the entire delivery engine of Qureos across sourcing, screening, assessments, shortlisting, and candidate experience.

You will manage an existing team from day 1, optimize what works, rebuild what doesn't, and design operations that can scale from 100 → 300+ hires per month across UAE, GCC, and global markets.

Think of this role as part strategist, part operator, part "I can fix this in two days" leader.

A balanced mix of fun startup energy + serious operational rigor.

What You'll Do

Own the full recruitment delivery cycle

• Oversee sourcing, screening, assessments, and shortlisting across mixed seniority roles

  
  
  

• Maintain exceptional candidate experience throughout the hiring journey

  
  
  

• Ensure every shortlist delivered to clients feels fast, accurate, and high-quality

  
  
  

Scale high-volume hiring operations

• Manage and expand the operations team based on performance and demand

  
  
  

• Build SOPs, workflows, and QC processes that ensure consistent output

  
  
  

• Handle 100-300+ hiring volume per month across multiple markets

  
  
  

Be deeply data-driven

• Track sourcing channel performance and optimize for CAC

  
  
  

• Build dashboards for visibility across each stage of the funnel

  
  
  

• Prioritize channels and processes based on performance, not hunches

  
  
  

Improve speed & efficiency

• Ruthlessly reduce time-to-hire and fix bottlenecks across the pipeline

  
  
  

• Improve conversion rates between every step of the recruitment process

  
  
  

• Ensure SLA adherence across all client mandates

  
  
  

Manual first → then automation

• Operate manually to validate what actually works

  
  
  

• Then collaborate with product and engineering to automate smartly

  
  
  

• Move toward a tech-enabled recruitment engine that compounds over time

  
  
  

Own experience for candidates & clients

• Deliver an end-to-end hiring process that candidates love

  
  
  

• Ensure shortlist quality stays consistently high

  
  
  

• Elevate client satisfaction, repeat business, and trust in Qureos delivery

  
  
  

Your KPIs

You'll drive and be measured on:

• Time to hire

  
  
  

• Sourcing channel performance & CAC

  
  
  

• Candidate experience (NPS/CSAT)

  
  
  

• Quality of shortlist & accuracy of matching

  
  
  

• SLA adherence

  
  
  

• Stage-by-stage conversion rates

  
  
  

• Offer acceptance rate

  
  
  

• Client satisfaction & repeat business

  
  
  

• If these KPIs make you excited rather than nervous, you're our person.
  

  
  
  

Who You Are

• 5-7 years in recruitment operations, talent acquisition, or high-volume hiring

  
  
  

• Strong background in sourcing, screening, assessments, and candidate engagement

  
  
  

• Numbers-obsessed, you prioritize sourcing channels like a growth analyst

  
  
  

• Hyper-focused on reducing time-to-hire and improving every stage of the funnel

  
  
  

• Experienced in high-volume, multi-market operations

  
  
  

• Comfortable running ops manually before automating

  
  
  

• Skilled at building exceptional candidate experiences

  
  
  

• A natural operator: structured, calm, process-oriented, and fast-moving

  
  
  

• You think in systems, run on data, and execute with ownership

  
  
  

• Bonus: experience in marketplace or fast-growth environments

  
  
  

Tools & Systems

You will work across:

• The Qureos platform

  
  
  

• AI tools

  
  
  

• Internal automation systems
  

  
  
  

Why Join Qureos

• Build the future of recruitment operations

  
  
  

• Own a core function in a fast-scaling, well-funded startup

  
  
  

• Work side-by-side with founders & leadership

  
  
  

• Meaningfully impact candidates and companies globally

  
  
  

• High autonomy, high ownership, high speed

  
  
  

• A culture that mixes ambition, kindness, and doing the best work of your career
  

  
  
  

If This Sounds Like You...

Apply. Let's redesign recruitment operations together.