Job description
Skill required: Talent & HR Practice - Talent Management
Designation: Func & Ind Intelligence Senior Manager
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Provide end to end process expertise input to the process team’s global design preparation
Drive and compile leading practices, and process design considerations incorporating build to operate efficiency design principles
Provide input into the technology enablement (Workday) and assist in identifying automation opportunities and address process administration gaps
Provide input, where needed on service delivery components needed for policy harmonization
Participate in global design authority discussions and provide input to any service delivery components
Work with the PMEs to document process narratives and localization requirements needed for SOP creation Compile localization practices to help with localization preparation
Participate in the localization sessions and provide leading practice input in administering local processes
Provide input and compile end to end process scenarios
Participate in testing end to end processes in order to get familiarization of various system and process scenarios for SOP creation Lead the SOP build for each process area
Manage the Process Matter Experts in building out SOP
Work with their client counterparts to review and validate completeness of SOP content
Lead the training and service rehearsal activities for their process areas
Train BPO process SMEs
Help the transition management teams to plan, coordinate and monitor successful execution of training and SRT Monitor training and service rehearsal results and progress and help the transition team resolve issues and gaps
What are we looking for? Hand-on Knowledge of HRMS (SAP, Workday, Oracle) is required
•Work with the transition teams during the cutover phase to execute process cutover activities
Lead ongoing continuous process improvement analyses and monitoring of process-specific KPIs
Ideate, test and develop potential Analytics opportunities enabling creation of Client business value
Provide ongoing coaching to PMEs and the BPO process teams
Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area(s) of responsibility
• The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives
• Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility
• Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters
• Should have latitude in decision-making and determination of objectives and approaches to critical assignments
• Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility
• Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
This job post has been translated by AI and may contain minor differences or errors.
