Facility Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Job Description Components

• Service Management: Oversee janitorial staff, pest control, indoor/outdoor landscaping, waste management, and cafeteria/pantry services.

  
  

• Vendor & Contract Management: Oversee contracted vendors to ensure service delivery, compliance with service level agreements (SLAs), and cost-effective operations.

  
  

• Site Compliance & Safety: Ensure adherence to health, safety, and environmental regulations (including COSHH), conducting regular inspections and audits to maintain high standards.

  
  

• Operational Control: Monitor inventory of cleaning materials and supplies, manage budgets, and handle daily staffing needs.

  
  

• Administrative Reporting: Prepare MIS reports, manage helpdesk requests, and ensure client complaints are resolved promptly.

  
  

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Required Skills and Qualifications

• Strong leadership, interpersonal, and communication skills.

  
  

• Strong organizational skills and attention to detail.

  
  

• Experience in vendor management and contractual compliance.

  
  

• Ability to work independently and under pressure.

  
  

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Common Job Titles

• Soft Services Manager

  
  

• Facility Executive - Soft Services

  
  

• Assistant Facility Manager (Soft Services)

  
  

• Soft Services Coordinator

  
  

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Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.