Customer Service Executive

Job Title: Customer Service Executive

 Company: Altruist Technologies Pvt. Ltd.

 Process: OneAssist – Inbound Customer Service

 Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710

 Work Type: Onsite (Work from Office)

 Industry: BPO

 Job Type: Full-Time

 Shift Timing: Rotational Day Shifts

08:00 AM – 05:00 PM

09:00 AM – 06:00 PM

10:00 AM – 07:00 PM

11:00 AM – 08:00 PM

 Interview Mode: Face-to-Face

 Interview Time: 11:00 AM – 05:00 PM

 Work Days: Monday to Saturday

 Weekly Off: Rotational

Job Description:

Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.

Key Responsibilities:

Handle inbound calls from customers and resolve queries efficiently.

Ensure customer satisfaction through effective communication.

Maintain call records and adhere to process compliance.

Eligibility Criteria:

Education: Minimum 12th Pass or Graduate.

Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.

Age Limit: 18 to 34 years.

Gender: Male & Female candidates eligible.

Communication Skills:

Non-lingual (Good English): ₹16,000 in-hand

Linguistic Candidates (Regional Language): ₹18,000 in-hand

Compensation & Benefits:

Salary: ₹16,000 – ₹18,000 (based on language proficiency)

Incentives: Performance-based incentives available