Job Title: Customer Service Executive
Company: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710
Work Type: Onsite (Work from Office)
Industry: BPO
Job Type: Full-Time
Shift Timing: Rotational Day Shifts
08:00 AM – 05:00 PM
09:00 AM – 06:00 PM
10:00 AM – 07:00 PM
11:00 AM – 08:00 PM
Interview Mode: Face-to-Face
Interview Time: 11:00 AM – 05:00 PM
Work Days: Monday to Saturday
Weekly Off: Rotational
Job Description:
Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.
Key Responsibilities:
Handle inbound calls from customers and resolve queries efficiently.
Ensure customer satisfaction through effective communication.
Maintain call records and adhere to process compliance.
Eligibility Criteria:
Education: Minimum 12th Pass or Graduate.
Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.
Age Limit: 18 to 34 years.
Gender: Male & Female candidates eligible.
Communication Skills:
Non-lingual (Good English): ₹16,000 in-hand
Linguistic Candidates (Regional Language): ₹18,000 in-hand
Compensation & Benefits:
Salary: ₹16,000 – ₹18,000 (based on language proficiency)
Incentives: Performance-based incentives available
good communication skills