Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/6ir399NNr67zFghy7
Back to the job results

Customer Development Executive - Guwahati

17 days ago 2026/08/28
Other Business Support Services
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil


PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one


pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI


aims to set new standards for customer service having operations across 300 locations in India.


For more details: https://www.rentokil-pestcontrolindia.com


About the Role:


  • Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients.
  • The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.

Job Responsibilities:


  • Focus on client retention, renewals & price increase & up-selling
  • Compliant Management- To identify & resolve customer complaints within the specific timelines
  • Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
  • To provide recommendations & suggestions to the branch for the improvement
  • Conduct regular reviews & terminate the non-revival accounts
  • SPOC for Branch Renewals
  • Total concentration on Renewal business only
  • Sole Responsible
  • On-time CCM/SQS/SQA
  • Timely Terminations
  • Coordination between Customers & Operations
  • Increase in Branch New Sales as Branch CSEs can focus only on New sales
  • Reduction in Outstanding
  • Lead Generation

Key Result Areas:


  • Advance Renewal Followup / CCM
  • Customer Objection Handling - with the help of operation
  • Renewal letter with PI
  • Regular follow-up for renewal and updation in the Renewal portal
  • OCC entry from the Renewal portal
  • Timely termination from the renewal portal
  • Outstanding followup
  • SQA

Competencies (Skills essential to the role):


  • Clear communication skills.
  • Attentiveness.
  • Ability to use positive language.
  • Time management skills
  • Data Analysis

Role Type / Key working relationships:


  • Productivity Improvement
  • Renewal % Improvement
  • Effective review customer wise
  • Process Understanding and Implementation
  • Renewal Portal Usage in Totality
  • Increase in Branch New Sales
This job post has been translated by AI and may contain minor differences or errors.
Apply on company site Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.