C&S-Commerce Execution – Associate Director

Job Description

Job Title - GN - SONG - MT - Industry-Retail- Senior Manager

Management Level : 6-Senior Manager

Location: Gurgaon, Mumbai, Bangalore

Must have skills: Omni-channel marketing activation, Data driven marketing, Customer Experience & Journey Development, Next Best Action Marketing, Mar-Tech Strategy

Good to have skills: Marketing

• Job Summary:
  The Retail Marketing Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global Retail clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills.
  Roles & Responsibilities:

• Develop relevant retail personae and journey designs. Identify key moments of truth that lead to differentiated retail experiences

• Develop digital marketing strategy/ campaigns: Study economic indicators, tracking changes in supply and demand, identifying Travelers and their current and future needs, and monitoring the competition.
• Plan, design, and execute all web, SEO/SEM, database marketing material: Lead and guide the project teams on emails, social media, consumer marketing, BTL and display advertising campaigns.
• MarTech Consulting Projects: Lead projects focusing on optimizing the MarTech/ AdTech stack and develop use cases to improve utilization of existing MarTech/ AdTech stack. Research, evaluate and recommend new martech /adtech systems and suppliers. Keep a holistic understanding of existing and upcoming martech/adtech platforms and how they connect into the broader marketing technology landscape.
• Lead Marketing Programs: Supporting full spectrum of Marketing program execution from strategy definition to technical delivery.
• Content Marketing Projects: Support on development of content marketing, social media, and web engagement programs for the client, ensuring that they are aligned with the overall content strategy.
• Strong project management skills to be able to motivate a team and make them in line with the strategic goals of a project
• Manage projects to plan, execute, and deliver content initiatives successfully. This includes managing timelines, budgets, resources, and coordinating cross-functional teams.
• Lead business development efforts, develop proposal responses, build marketing assets and accelerators for various industry.
• Work in a team of seasoned professionals & use relevant tools to develop business cases, strategic assessments, published written materials.

Deploying strong analytical skills and drive result-oriented decisions with a Data-driven mindset

Professional & Technical Skills:

• Deep skills in Marketing and digital marketing.

• Strong knowledge of designing marketing strategies and campaign management is a must.
• An ability to devise customer personas, customer journeys for specific personas, designing customer experiences.
• Strong understanding of key marketing value levers, metrics.
• An understanding of the various avenues available to drive innovative user experiences.
• A fundamental understanding of the functioning of a marketing technologies and how they enable marketing strategies
• Strong project management skills to be able to motivate a team and make them in line with the strategic goals of a project.
• Strong analytical skills to bring clarity to complex issues and gather data-driven insights.
• Ability to effectively team with others in a large, global organization.
• Excellent communication, interpersonal skills, and presentation skills with an aptitude for compelling storytelling
• An ability to communicate actionable insights, trends and measure performance.

In addition, to excel at the role, you will also need to have.

• An ability to work with the leadership to support business development and thought leadership.

• Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. 
• Strong communication and presentation skills to share the perfect pitch with key stakeholders.
• Strong client handling skills to develop, manage and deepen relationships with key stakeholders.
• Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals.
• Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members.

Additional Information:

• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

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