Job description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Snowflake Data Warehouse
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their problem-solving skills and technical knowledge.
- Continuously improve support processes to increase efficiency and reduce downtime.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Snowflake Data Warehouse.
- Strong knowledge of data warehousing concepts and cloud-based data platforms.
- Experience in troubleshooting and resolving complex issues within data warehouse environments.
- Ability to analyze system logs and performance metrics to identify root causes of problems.
- Familiarity with SQL and data integration techniques to support data flow and transformation.
- Excellent communication skills to effectively collaborate with cross-functional teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Snowflake Data Warehouse.
- This position is based at our Chennai office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
