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Analyst, Payroll Services, Asia

2 days ago 2026/09/11
Other Business Support Services
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Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.




Key Responsibilities



Payroll Processing Support



  • Executeendtoendpayroll processing in coordination with local payroll vendors (if relevant) and systems. 




  • Validate payroll inputs including earnings, deductions, time entries, absences, andonetimepayments. 




  • Reconcile payroll outputs and support retro payments,offcyclepayrolls, and corrections. 




  • Support final pay processing for terminations, in alignment withcountryspecificrules. 




  • Assistwith statutory reporting and payroll audits asrequired




  • Keep contact with relevant local authorities as required.




  • ExecuteWorkday /Payroll system data audit,Identifyand resolve interface(as relevant)errors and data inconsistencies







Benefits Administration



  • Administercountryspecificstatutory andcompanysponsoredbenefits, including enrollments, changes, and terminations.  




  • Coordinate with localbenefitsvendors and insurersas applicableto resolve eligibility, coverage, and contributionissuesas relevant




  • Maintain benefits data accuracy in relevant systemsor with vendors




  • Support benefitscomplianceactivities and renewal cycles where applicable. 




  • Keep contact with relevant local authorities as required.





Time Management & Absence (as relevant in line with agreed country scope) 



  • Support time and attendance processing, including validations, corrections, and retro adjustments. 




  • Resolvetimerelatedinquiries tied to payroll outcomes. 




  • Ensure time configurations and inputs align with local working time regulations,collectiveagreementsandpublic holidays




  • Keep contact with relevant local authorities as required.





Leave of Absence (LOA) (as relevant in line with agreed country scope) 



  • Process and administer statutory and company leave programs (e.g., sickness, parental, disability,unpaid leave). 




  • Coordinate LOA impact on pay, benefits, and time tracking. 




  • EnsureaccurateLOA documentation and trackingin Workday.





CaseManagement



  • Serve as the first point of contact for Tier 1, resolve Tier 2 inquiries payroll, time, benefit questions  




  • Partner with Country HR, People Support, Payroll Vendors, HRIS, and BenefitsCoEas needed. 




  • Document actions and decisions clearly and escalate risks appropriately.




  • Delivertimelyandaccuratesupport and execution in the Case tool andin accordance withthe SLA framework for the team





Vendor Coordination(as relevant in line with agreed country scope)



  • Communicate with payroll/time system/benefitsvendors tosubmitdata, track processing status, and resolve routine issues.




  • Support documentation and follow-up for vendor-related service tickets.





Compliance & Documentation



  • Ensure payroll documentation is complete,accurate, andaudit ready.




  • Follow established procedures tomaintaincompliance with local,stateetc.regulations.




  • Support digital personnel file standardsfor payroll related documents




  • Ensure adherencetostatutory requirements including tax filings, social security, and labor lawsasrequired.




  • Supportyear-end activities(e.g., tax forms, reconciliations, filings).




  • Monitorpayroll controls, variance analysis, and exception reportingasrequired.





Payroll Reporting & Analytics



  • Generate andvalidatepayroll reports (e.g.gross-to-net, variance, headcount, cost reportsetc). 




  • Perform trend analysis andidentifydiscrepancies or anomalies. 




  • Support finance and HR with payroll-related data requests. 




  • Assistin month-end and year-end reconciliations with Finance.





System and Data Governance



  • Ensure dataaccuracy inpayroll, andtime systems. 




  • Support system testing (UAT), enhancements, and implementations. 




  • Maintain audit trails.





ContinuousImprovement



  • Partner closely with Country HR, Global People Support, HRIS, andvendors to improve efficiency. 




  • Contribute to SOPs, help articles, and localization updates for payroll,timemanagementand benefits processes. 




  • Support process improvements, automation opportunities, andstandardization. 




  • Maintainauditreadydocumentation and support internal/externalaudits. 




  • Flag compliance risks, process gaps, or recurring issues to regionalPeople Services leadership.





Qualifications



  • Localqualificationsin payrollor equivalent experience in Accounting,Payroll, orrelated field.Bachelor’s degree inhumanresourcesorlocal payroll qualificationrelated field preferred.




  • Minimum3-5years of payroll experience.




  • Experiencewith payroll/time/benefitsystems.




  • Experience with payroll controls





Skills



  • Working knowledge of country payroll, time,tax, social security,leave, and benefits regulations. 




  • Strong attention to detail and data accuracy. 




  • Solid analytical andproblemsolvingskills. 




  • Strong customer service and communication skills.




  • Ability to handle confidential data with discretion. 




  • Ability to work independently in a process-driven SSC environment




  • Continuous improvement mindset




  • Comfortable working with Workday, payroll/time/benefit vendor platforms




  • Proficient inExcel.




  • Fluency in English and local language as relevant.






Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.




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