Analyst II

JOB INFORMATION

Job Title

Analyst II / Senior Analyst

Track

Professional

Business Unit

Global Operations – Leadership Advisory Services

Typical target

Utilization/Productivity, Quality & Training

Reports to

Manager I

Education

Graduates/Post Graduates (prefer but not limited to Computer Science/IT/Statistics)

Shift Timings

Willing to work in shifts

Work Experience

3- 6 years

JOB SCOPE

Job Description:

Delivery of leadership assessments/360 surveys for clients on internal/external platforms. Key responsibilities are:

• Responsible for end to end project management including stakeholder management, planning, execution, risk assessment and closure of projects.

  
  

• Effectively prioritize information and activities based on urgency and importance.

  
  

• Gathering the project requirement, assessment/simulation setup and delivery, reporting setup and delivery including designing scoring and generating results for medium to high complexity projects.

  
  

• Create and maintain documentation including requirements, design and user manuals, dashboarding.

  
  

• Ongoing data management activities including Data Extraction, Data Mining, Data Visualization knowledge.

  
  

• Conducting analysis of scores for generating industry benchmarks and norms for different markets.

  
  

• Strong and effective communication skills (structured and clear).

  
  

• Good Team player and effectively collaborate with various stakeholders.

  
  

• Identify innovative ways to improves current ways of execution.

  
  

• Participate in end to end stakeholder groups to improve the efficiency of future deliveries and processes (post technology transition) and actively contribute in transition related tasks and assignments.

  
  

• Identify and manage Operations risks to ensure a successful transition of projects across markets to new platform.

  
  

Role Overview:

• Operates independently with Strong domain knowledge (understanding of Primary/Secondary Research , survey methodology and client products).

  
  

• Prior experience of Quality assurance/audits/Project Management/Operations experience.

  
  

• Responsible for stakeholder management (including project communication, documentation, query resolution, risk documentation etc.)

  
  

• Adherence to strict timelines and assure quality of the deliverables.

  
  

• Awareness around Primary/Secondary Market research trends.

  
  

• Problem solving/Logical reasoning skills and time management skills.

  
  

• Responsible for coaching and mentoring Interns/Jr. analysts and Analysts in the team and contributes to training and capability development (Classroom trainings, training material development etc.) 

  
  

• Responsible for Direct end client/Stakeholder communication. 

  
  

• Support consulting assignments (including interfacing with external clients). 

  
  

• Critical to Research & Development capability – insights, marketing collaterals etc. 

  
  

• Able to adapt in an VUCA environment e.g., ‘Technology Transition’

  
  

Skills & Knowledge Requirements: 

• Advanced working knowledge of MS Office:

  
  

  • Advanced Excel skills (including Excel Functions & VBA knowledge): Logical, financial, math, statistical, information and date and time functions. Multiple Lookups, Pivot Table/Pivot Chart Report and creating charts.

    
    

  • MS PowerPoint: Slide master, Inserting graphs and diagrams, Add sound effects, animation and Exporting to Microsoft Word.

    
    

  • MS Word: Should be able to format a table, add cover page, adjust margins, convert text to table and back.

    
    

• Advance Knowledge of Statistic functions like limitation and implication of correlation, regression, Knowledge about auto-correlation and Fore-casting.

  
  

• Strong analytical bent of mind and exposure to statistical tool, analytics tools, reporting tool preferably MS Power Apps/Tableau / PowerBI.

  
  

• Basic knowledge of HTML and Java script.

  
  

• Business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, non-verbally and in writing.

  
  

• Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self-motivator.

  
  

• Should be open to change.

  
  

• Prefer advanced knowledge of analysis tools like R and Python.

  
  

Works with:

• Small to large project teams and extensive interaction with internal and/or external clients.