Receptionist

About Us:

At TheLifeCo, we are dedicated to bringing holistic wellness to life in Sharm el Sheikh. Our upcoming wellness center will offer a transformative experience, promoting balance for the body, mind, and soul. From rejuvenating raw vegan cuisine to mindfulness practices, we aim to empower individuals to thrive in health and vitality.

Role Overview:

As a Receptionist, you will be the face of the center—welcoming guests with warmth and professionalism, handling check-in/out processes, organizing guest schedules, and serving as the main point of contact for inquiries and assistance. You will also collaborate with various departments to ensure a smooth, healing, and personalized guest experience.

Assist with luggage handling and accompany guests to their rooms in a courteous and professional manner.

Manage room reservations, guest check-in and check-out processes, and ensure all deposits and payments are accurately recorded.

Maintain precise records, including guest folios, billing details, and daily expense reports.

Coordinate therapy or wellness appointments according to guest schedules and recommendations from the Wellness Coach.

Communicate arrival and departure guest lists with the appropriate departments to ensure seamless service.

Respond promptly and professionally to guest inquiries, messages, and special requests.

Offer information and guidance about services, wellness programs, and local points of interest.

Ensure the safe handling of guest belongings and maintain secure filing of guest-related documents.

Oversee the management of room keys, front desk logs, and guest reports.