Project Management Services Manager

Business Development & Strategy : Lead the strategy for business development, supporting the success of projects across different service functions.
Presentation & Communication : Strong ability to pitch new ideas to clients, present compelling business cases internally, and communicate business development strategies to the team.
Change Management : Apply change management methodologies to implement successful business priorities, ensuring timely delivery within budget, while meeting human and business objectives.
Digital Acumen : Integrate related technologies efficiently to enhance the digital environment around planning, innovation, operations, measuring results, customer interaction, and employee engagement.
Performance Management : Manage performance results linked to both physical and financial impacts of executing service orders, ensuring alignment with commitments.
Team Optimization : Optimize team loading based on skillsets, customer requests, and company interests, while maintaining high utilization rates.
Business Sustainability : Balance short-term results with long-term sustainability in business operations.
Leadership & Influence : Present strong arguments with energy and conviction; leverage personal network to garner support and build credibility.
Customer Experience Focus : Understand and anticipate customer needs, and create win-win partnerships by focusing on the total customer experience and lifecycle.
Team Collaboration : Foster a collaborative environment, sharing knowledge and resources to build an agile network and promote synergies.
Employee Engagement : Inspire, motivate, and energize the team by setting a good example, building passion, and creating an environment where people strive to excel.
Talent Development : Recognize and reward team accomplishments; promote diversity and develop expertise through coaching and mentoring.
Adaptability & Decision Making : Adapt to new working methods that are flexible, efficient, and fast.
Make decisions under ambiguity while promoting empowerment and well-being in the workplace.
Annual bonus Health insurance and wellness programs Professional development and training opportunities Experience : Minimum of 12 years of experience in customer projects, including experience in project management and people management.
Project Management Skills : Proven experience in managing projects, resources, and teams to deliver successful outcomes.
Communication : Fluency in English with excellent communication and interpersonal skills.
Business Acumen : Strong understanding of business operations, financials, and strategic goals.
Digital Mindset : Proficient in using digital tools and technologies for project management, communication, and customer interaction.
Time Management : Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Preferred Skills : Additional Language Proficiency : Proficiency in additional languages (e.
g., French, Spanish, or German) is a plus.