Job description
People Of the Internet Is Hiring!
! We’re looking for an Operations Manager An Operations Manager ensures smooth day-to-day agency operations by coordinating between teams, managing workflows, and tracking project timelines.
They streamline processes, optimize resources, and ensure high-quality, on-time delivery across all projects while supporting overall operational efficiency and performance.
Key Responsibilities Oversee day-to-day operations across all departments Develop, implement, and continuously improve SOPs, workflows, and operational processes Ensure smooth execution of projects from briefing to final delivery Monitor project timelines, deadlines, and overall delivery quality Coordinate between creative, accounts, media, and production teams to ensure alignment Manage workload distribution and support resource planning across teams Identify operational inefficiencies and implement effective solutions Ensure consistent communication between internal teams and client servicing teams Support department heads in managing team performance and capacity Track and evaluate team productivity and operational KPIs Assist in operational budgeting and monitor project-related expenses Ensure optimal use of tools, systems, and internal resources Support forecasting of operational and resource needs Handle operational escalations and resolve workflow or delivery issues Maintain strong coordination between management, teams, and stakeholders Prepare regular operational reports for management Analyze workflows, processes, and performance metrics to recommend improvements Support continuous improvement of agency operations and efficiency Benefits Social & Medical Insurance Laptop Allowance Working Conditions Work location: Maadi/Cairo Working Days/Hours: Sunday ( Fixed work from home day) From Monday to Thursday 10:00AM to 6:00PM or 11:00AM to 7:00PM WeekEnds: Friday & Saturday Requirements Bachelor’s degree in Business Administration, Marketing, or related field 2–5 years of experience in operations or project management Strong background in marketing/advertising agencies is a must Experience managing cross-functional teams and workflows Strong leadership, organizational, and problem-solving skills Proficiency in project management tools (Asana, Monday, Trello, etc.
) Good understanding of campaign lifecycle and agency operations Strong communication skills in English and Arabic Ability to work in a fast-paced environment Experience in digital marketing or media agencies is a plus
This job post has been translated by AI and may contain minor differences or errors.
