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Customer Service & Moderation Officer

14 days ago 2025/07/23
$0 - $500
Remote
3 Open Positions
Full time · Entry level
100-499 Employees

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Job description

We are looking for dedicated and detail-oriented individuals to join our Customer Service & Moderation Team. You will play a key role in supporting our users, ensuring a safe live-streaming environment, and helping enhance overall platform quality.


🔹 Key Responsibilities:

  • Monitor live content and ensure platform rules are followed.
  • Handle user inquiries and complaints via chat and email.
  • Support content recommendations and user feedback tracking.
  • Assist in protecting key users and maintaining app quality.


Skills

Requirements:

  • Strong communication skills (English required, Arabic a plus).
  • Experience in online moderation or customer support is preferred.
  • Familiarity with live-streaming platforms is a plus.
  • Available to work remotely during peak evening hours.

Preferred candidate

Career level
Entry level
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About Us Loops is a fast growing live streaming platform that connects viewers with their favourite broadcasters through mobile phone, with millions of users across the world, including Saudi Arabia, United States, UAE, Egypt, Singapore, Indonesia, Malaysia, etc. We started the Loops service since 2016, the leading live streaming app in global markets. We are the first live streaming company that integrated games on the live streaming session and allow broadcaster to interact and have fun with the their viewers. Loops is owned and maintained by RINGS.TV Pte. Ltd.

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