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Operations Specialist

11 days ago 2026/08/17
Other Business Support Services
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Job description

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

La/Le spécialiste des opérations a pour mission de représenter Yassir Cash sur le terrain à travers des visites de points de vente partenaires et la participation aux événements, afin de garantir la bonne maîtrise des offres, la visibilité de la marque et la qualité du service.




Responsabilités principales :


  • Effectuer des visites régulières dans les points de vente partenaires


  • Réaliser des missions de mystery shopping pour évaluer la qualité du service


  • Vérifier la maîtrise des offres Yassir Cash par les agents partenaires


  • Contrôler la visibilité de la marque dans les points de vente


  • Participer aux événements Yassir pour accompagner les clients (top-up, assistance, etc.)


  • Réaliser des rapports de visite et d’audit terrain.




Qualifications :


  • Bon relationnel et aisance sur le terrain


  • Sens de l’observation et rigueur


  • Autonomie et dynamisme


  • Mobilité sur la zone géographique concernée


  • Véhicule personnel obligatoire




This job post has been translated by AI and may contain minor differences or errors.
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