Waitress

The role of a Waitress in Abu Dhabi, UAE, is essential in providing excellent customer service within the hospitality industry. As a Waitress, you will be responsible for ensuring that guests have a pleasant dining experience by delivering food and beverages promptly, maintaining a clean and welcoming environment, and addressing any customer inquiries or concerns. This position requires a friendly demeanor, strong communication skills, and the ability to work in a fast-paced environment. The ideal candidate will be passionate about customer service and eager to contribute to a team-oriented atmosphere.

Responsibilities:

1. Greet and seat customers in a friendly and efficient manner.
2. Take food and beverage orders accurately and relay them to the kitchen staff.
3. Serve food and drinks to customers, ensuring timely delivery.
4. Maintain cleanliness and organization of the dining area and service stations.
5. Handle customer inquiries and complaints with professionalism and courtesy.
6. Process payments and manage cash register transactions.
7. Assist in setting up and breaking down dining areas for events or special occasions.
8. Collaborate with kitchen staff to ensure smooth service and customer satisfaction.
9. Upsell menu items and promote daily specials to enhance customer experience.
10. Participate in training sessions and team meetings to improve service quality.

Preferred Candidate:

1. Strong interpersonal and communication skills.
2. Ability to work in a fast-paced environment.
3. Previous experience in a similar role is preferred.
4. Positive attitude and a passion for customer service.
5. Flexibility to work various shifts, including weekends and holidays.
6. Team player with a collaborative spirit.
7. Attention to detail and ability to multitask effectively.
8. Basic knowledge of food safety and hygiene practices.
9. Willingness to learn and adapt to new procedures.
10. Proficiency in English; knowledge of Arabic is a plus.