- Install and commission CNC machines and mechanical equipment as per job orders and technical specifications.
- Conduct routine, preventive, and breakdown maintenance to ensure machine uptime and efficiency.
- Diagnose and repair mechanical, hydraulic, pneumatic, and basic electrical faults in CNC machinery.
- Monitor and maintain machine tools, ensuring calibration, part replacements, and system integrity.
- Collaborate with CNC programmers to validate software parameters and ensure optimal machine setup.
- Maintain detailed service records, reports, and logs for each visit.
- Promote AMC packages to clients during service visits; identify opportunities and convert leads into contracts.
- Coordinate with the Service Manager and Sales Team to develop and close AMC proposals.
- Follow company SOPs and safety standards during all field and workshop tasks.
- Provide basic training to machine operators on machine handling and maintenance best practices.
Diploma or Degree in Mechanical Engineering or a related technical discipline.
- 2–5 years of hands-on experience servicing CNC machines.
- Strong technical expertise in mechanical systems, hydraulics, pneumatic, and basic electronics.
- Proven troubleshooting and repair experience in industrial/CNC machinery.
- Strong communication and client engagement skills.
- Proactive mindset with a focus on AMC lead generation and customer retention.
- Fluency in English and Hindi; Arabic is a plus.
- Willingness to travel to client sites and work independently in the field.
🎉 Hey there, welcome to Black & Grey HR! We're not your ordinary talent acquisition company. Our mission is to redefine the recruitment experience and build great employer brands with a humanized, yet progressive approach. 🌟 We understand that the world is rapidly changing, and technological advancements like 📱 mobile internet, 📲 social media, 🤖 automation, and 🧠 artificial intelligence are reshaping the way we live and work. But fear not! Our unique recruitment and selection process takes into account these changes and redefines the way you look at ‘experience’ in the recruitment process. 🤝 With our approach, we increase the probability of hiring great candidates and building strong employer brands, regardless of the challenges. 🚀 We're proud to have worked with 🏢 Fortune 500's, 🏭 leading local organizations, and 🏢 small to medium-sized enterprises in the Middle East. Our diverse client portfolio is a testament to our ability to provide effective solutions to any business, regardless of size or industry. 💪 At Black & Grey HR, we believe that most human resource issues are not black and white. People have different variables and aspirations at every stage of their career. That's why we invest time and effort to truly understand our candidates and clients. We use insights, intellect, and a lot of compassion to effectively manage the grey areas of human interaction and deliver the right solutions. ❤️ Partner with Black & Grey HR today and experience a recruitment process like no other. 🎉