Marketing Coordinator

Carrying out marketing and advertising programs and following up to ensure that Cosmesurge maintains a good advertising plan that meets target market expectations.

Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed

• Following up renewal of MOH approvals for ads.

  
  

• Monitoring the telephone lines and quality of customer service and responsiveness at CosmeSurge.

  
  

• Maintaining quality service by establishing and enforcing standards, monitoring calls, surveying customers, evaluating outcomes.

  
  

• Coordinating with doctors in case there is radio / TV interview. 

  
  

• Making archive of all articles for future perusal/review.

  
  

• Following up & collecting new doctor’s photos, biographies & marketing materials

  
  

• Coordinating & collecting editorials from CS doctors to place them in different magazines

  
  

• Coordinating & following up stamps, business cards, and badges for new doctors

  
  

• Monitoring & reviewing doctors’ editorials before sending them to all publications

  
  

• Monitoring publications of articles in different magazines & newspapers

  
  

• Identifying PR opportunities for doctors who doesn’t have busy schedules

  
  

• Reviewing, translating & finalizing biographies written by all doctors & assuring they are all aligned to a unified format

  
  

• Sending new & updated biographies to web team & assuring they are posted online

  
  

• Preparing weekly ads report & sending to all branch managers

  
  

• Handling quality control project & evaluating quality of customers service over the phone & report findings to top management

  
  

• Collecting marketing surveys & data from all branch managers to prepare reports which helps in improving media plan & marketing activities

  
  

• Preparing minutes of marketing meetings & assuring responsibilities & deadlines are set

  
  

• Monitoring external competition & preparing competitive analysis for all CS branches on a regular basis

  
  

• Monitoring CS websites on a regular basis to assure all information are up to date

  
  

Preparing monthly PR report about all interviews, articles, and TV interviews

Bachelor’s Degree