Our client is a fast-growing coffee brand operating across retail, roasting, and trading divisions. With a focus on quality, innovation, and regional expansion, they are building a vertically integrated business that delivers exceptional coffee experiences from bean to cup.
🎯 Why This Role?
We’re not just looking for a café manager, we’re hiring a scalable operations leader to build and oversee a multi-location, high-performance café ecosystem. If you have a sharp commercial mindset, understand what drives outlet profitability, and thrive in growth-stage F&B environments, this role is for you.
As the Manager – Café Operations, you’ll take full ownership of outlet performance, expansion, and compliance across both local and international markets, ensuring operational consistency, financial success, and memorable customer experiences across every location.
🛠️ Role Expectations
- Lead the performance, profitability, and expansion of all café outlets under the brand
- Uphold brand operational standards and customer experience excellence
- Oversee international launches, conduct location audits, and ensure cross-border compliance
- Actively support strategic planning, franchise development, and commercial decision-making
- Apply deep understanding of unit economics, with accountability for P&L, budgeting, and ROI analysis
📚 Education & Qualifications
- Bachelor’s Degree in Hospitality Management, Business Administration, or a related field
- Professional certifications in F&B Management or Retail Operations are a plus
📈 Experience
- 10–12 years of progressive experience in café or F&B operations
- Proven track record of managing multiple café outlets, including new store launches
- Strong exposure to international operations and cross-border retail compliance
- Direct industry experience in specialty coffee, premium F&B, or QSR is mandatory
Technical & Functional Skills:
- Deep knowledge of café P&L management, cost controls, and operational KPIs
- Skilled in supply chain coordination, vendor management, and procurement processes
- Experienced in developing SOPs, training modules, and quality control systems
- Proficient in POS systems, inventory software, and MS Office Suite (Excel, PowerPoint, Word)
- Strong analytical and project management skills, with the ability to oversee ongoing operations while managing launches
- Highly organized with a track record of implementing scalable operational systems
📍 Travel Requirement
- Occasional international travel is required for new outlet launches and operational audits
We, at Career Hunters, work closely with our client corporations to provide the best talent in today's competitive marketplace. By placing executives who wish to improve their career direction or seek lucrative opportunities in today's fast pace of life. Our specialization in Job analysis, helps us determing corporate requirements, towards employee characteristics which include, mental,physical and educational capabilities. In short, we surpass corporate requirements, in providing complete HR consultancy from Employee selection to Implementation and fallback. Being based in Kuwait, gives us the immediate knowledge of the region, the labour laws & ultimately the cultural background. Thus giving us the upper hand in providing proper and satisfactory results.