We are a home fragrance business that specializes in high-quality, handcrafted candles and scent products. With an existing website and brand presence, our goal is to scale operations, enhance our customer experience, and expand our market reach. We are looking for a passionate and experienced Business Manager to take full ownership of day-to-day operations and lead the business toward sustainable growth.
Qualifications:
• Proven experience managing or supporting personal or small businesses (especially in consumer goods or e-commerce).
• Strong operational and organizational skills.
• Familiarity with e-commerce platforms (e.g., Shopify, Wix, or similar).
• Basic understanding of marketing, social media, and sales strategy.
• Financial literacy and ability to manage budgets and track KPIs.
• Creative mindset with a passion for products and brand building.
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Personal Attributes:
• Self-driven and proactive with a problem-solving attitude.
• Trustworthy and responsible – you will be handling all aspects of the business.
• Flexible and adaptable to a growing and dynamic business.
• Strong communicator and collaborator.
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What We Offer:
• Opportunity to lead and grow a promising home fragrance brand.
• Flexible working environment and supportive team culture.
• Competitive compensation based on experience.
Business Operations & Management
• Oversee daily business operations including inventory management, order fulfillment, customer service, and vendor coordination.
• Ensure timely procurement of raw materials and maintain stock levels.
• Supervise quality control to ensure product consistency and excellence.
• Manage and track financial records including sales reports, budgeting, and expense monitoring.
Sales & Marketing
• Monitor and manage the website (e-commerce platform) and social media accounts.
• Coordinate online campaigns, promotions, and collaborations to drive sales and engagement.
• Analyze sales trends and performance data to improve product offerings and pricing strategies.
• Coordinate with designers, content creators, or agencies as needed.
Programs & Product Development
• Lead product development initiatives and seasonal launches.
• Oversee packaging, labeling, and branding consistency across all channels.
• Implement loyalty programs or customer retention strategies.
People & External Relations
• Coordinate with suppliers, freelancers, and service providers to maintain business flow.
• Support hiring or managing temporary staff during high-demand periods.
• Act as the main point of contact for inquiries, partnerships, and wholesale opportunities.
Business Strategy & Growth
• Develop and implement short- and long-term growth strategies.
• Provide regular reports and updates on business performance and key metrics.
• Identify new markets, trends, and opportunities to expand the business.
