ZAIN2336 - Enterprise Applications Development Specialist

DEPARTMENT: Technology IT Solutions & Development

SECTION: Applications Development.

JOB TITLE: Enterprise Applications Development Specialist 

REPORT TO: Enterprise Applications Development Team Leader

JOB PURPOSE:

The Enterprise & Digital Systems Specialistis responsible for collaborating with Business Units, Solutions, and Enterprise teams to analyze business requirements and translate them into actionable technical solutions. This includes managing the design, deployment, and configuration of enterprise and digital systems in alignment with business demands, technology strategies, architecture blueprints, and roadmaps. The role also involves ensuring the development and maintenance of technical design documentation and overseeing capacity upgrades in accordance with service capacity management guidelines and current system status.

KEY TASKS & ACCOUNTABILITIES:

1. JOB PURPOSE:

   
   

   The Enterprise Application Development specialist is responsible for overseeing the analysis, design,

   
   

   development, and configuration of enterprise applications, ensuring they align with business

   
   

   requirements and the organization’s technology strategy. This includes translating business demands into

   
   

   technical solutions while adhering to architecture blueprints and roadmaps. The role involves leading a

   
   

   team of developers to ensure the successful execution of application development projects, from initial

   
   

   concept to implementation, while maintaining a focus on performance, scalability, and security. 

   
   

   KEY TASKS & ACCOUNTABILITIES:

   
   

   1. Analyze business requirements and translate them into technical specifications with scalable, modular

   
   

   architecture using microservices, containerization (Docker), and cloud-native technologies

   
   

   (Kubernetes).

   
   

   2. Lead the design, development, and deployment of software projects, ensuring adherence to Agile and

   
   

   DevOps principles, and continuous integration and delivery using tools like Jenkins, GitLab CI, and

   
   

   CircleCI.

   
   

   3. Forecast and plan business requirements, resource allocation, and sprint planning using Agile

   
   

   methodologies (Scrum, Kanban), ensuring smooth project flow.

   
   

   4. Collaborate in creating detailed project plans, estimating costs, defining deliverables, and managing

   
   

   timelines with project management tools like Jira and Trello.

   
   

   5. Manage enterprise application integration with external systems through development of RESTful

   
   

   APIs and SOAP services, ensuring seamless data exchange using tools like Postman and Swagger.

   
   

   6. Ensure application architecture follows best practices for performance, security, and scalability, using

   
   

   event-driven design (Kafka, RabbitMQ) and secure authentication protocols (OAuth, JWT).

   
   

   7. Oversee version control and repository management using Git, GitHub, GitLab, or Bitbucket,

   
   

   maintaining an efficient branching strategy (GitFlow).

   
   

   8. Implement CI/CD pipelines to automate build, test, and deployment processes using tools like Jenkins,

   
   

   GitLab CI, and CircleCI for reliable software delivery.

   
   

   9. Develop and maintain comprehensive documentation for applications, including API documentation

   
   

   (Swagger/OpenAPI) and architecture diagrams using UML and tools like Lucidchart.

   
   

   10. Provide third-level support for troubleshooting production issues, using profiling and debugging tools

   
   

   like Chrome DevTools, Postman, Xdebug, and New Relic.

   
   

   11. Oversee unit testing, integration testing, performance testing, and security testing using industry

   
   

   standard tools like Jest, JUnit, Selenium, and LoadRunner.

   
   

   12. Coordinate User Acceptance Testing (UAT), ensuring applications meet business requirements and

   
   

   functional expectations using test management tools like TestRail and Jira.
   13. Drive improvements in continuous integration and delivery workflows, optimizing automation and

   
   

   ensuring quality at each stage of the software lifecycle.

   
   

   14. Optimize application performance and scalability with profiling tools like New Relic, Prometheus, and

   
   

   Grafana, ensuring high availability under heavy load.

   
   

   15. Collaborate with frontend and backend teams to ensure seamless integration of frontend (React,

   
   

   Angular, Vue.js) and backend systems (Node.js, Java, Spring Boot, .NET Core).

   
   

   16. Manage frontend development, utilizing modern web technologies (HTML5, CSS3,

   
   

   JavaScript/TypeScript, React, Angular) and frameworks like Bootstrap and Material UI.

   
   

   17. Develop and maintain RESTful APIs and GraphQL endpoints for efficient communication between

   
   

   frontend and backend components.

   
   

   18. Lead and mentor the development team, promoting coding best practices (SOLID principles, DRY,

   
   

   KISS) and fostering knowledge sharing through code reviews and pair programming.

   
   

   19. Ensure adherence to security best practices in software development, conducting code audits and

   
   

   integrating security testing tools (SonarQube, Checkmarx) into the CI/CD pipeline.

   
   

   20. Evaluate and optimize existing applications, performing refactoring and re-architecting to improve

   
   

   maintainability, reduce technical debt, and enhance code quality.

   
   

   TYPICAL PERFORMANCE MEASURES:

   
   

   1. Quality of Team Contribution

   
   

   2. Effectiveness of new and enhanced Solutions

   
   

   3. Efficiency of solving problems, decision-making and issue resolution.

   
   

   4. Trusts, supports, and has genuine concern for other team members.

   
   

   5. Understands and is committed to team objectives.

   
   

   6. Acknowledges and works through conflict diplomatically.

   
   

   7. Support through action one or more of the organizational or location objectives.

   
   

   8. Time management.

   
   

   9. Effectiveness of issue resolution/decision making/change control and risk management.

   
   

   10. Adaptability of work plans/resources in response to change.

   
   

DIMENSIONS

1. Reports to Enterprise & Digital Systems Team Leader.

   
   

2. Development of high level and low-level design documents for customer enabling support systems based on standards (e.g. etom, TAM, ITIL)

   
   

3. Ability to work efficiently in a constantly changing environment where the process is fluid and unique solutions are desired.

   
   

4. General Telecom Business knowledge

   
   

5. Highly self-directed and able to manage and prioritize multiple concurrent and competing or conflicting challenges.

   
   

6. Significant experience designing and delivering complex Enterprise systems and applications in a data-centric environment.

   
   

7. Able to effectively engage product management, project management, and IT stakeholders.

   
   

8. Able to effectively manage risk in the implementation of the architecture.

   
   

   9. Able to effectively engage product management, project management, and IT stakeholders.

   
   

   10. Able to effectively manage risk in the implementation of architecture.

   
   

   11. Strong communication, documentation, presentation, and modeling skills.

   
   

   12. Adhering to ITIL & TMForum Processes & Best Practices

   
   

PERSON SPECIFICATION       

QUALIFICATIONS/EXPERIENCE

1. 1. Degree in Computer Science, Software Engineering or Related discipline.

   
   

   2. Minimum 2 years of experience in related field.

   
   

   3. Experience on Object-Oriented Languages like Java Python & C++ languages. 

   
   

   4. Experience on web development languages including HTML, CSS, JavaScript and JQuery.

   
   

   5. Experience on Enterprise Application Development Platforms Skills (e.g., Odoo, SharePoint) 

   
   

   6. Experience on Mobile app development is an advantage. 

   
   

   7. Knowledge and experience of RDBMS.

   
   

   8. Knowledge and experience on Linux and Windows OS.

   
   

   9. Knowledge in telecommunication domain.

   
   

   10. Vendor Specific Certifications is a Plus

   
   

   11. TMForum certification is a Plus.

   
   

   12. BPEL knowledge.

   
   

   SOFTE SKILLS:

   
   

   1. Strong communication skills.

   
   

   2. Strong presentation Skills. 

   
   

   3. Ability to interpret and apply best practice methods/processes.

   
   

   4. Excellent numeracy and analytical skills.

   
   

   5. Management of external suppliers and software/hardware vendors.

   
   

   6. Conflict handling and resolution skills.

   
   

   7. Highly developed communication and reporting skills (verbal and written) in English &Arabic 

   
   

   8. Ability to impart knowledge to others in a 1-2-1 and 1-2-many environments.

   
   

   KEY BEHAVIORS FOR SUCCESS

   
   

   1. Analytical Thinking and Problem Solving. 

   
   

   2. Creative thinker.

   
   

   3. Forward Planning.

   
   

   4. Results Drive.

   
   

   5. Concern for Standards/Efficiency.

   
   

   6. Being Collaborative.

   
   

   7. Tenacity, Resilience and Self-Management.

   
   

   .