NOC Manager

Our client, a multinational information technology services and consulting company, is recruiting NOC Managerto join their project in Spain.

Position Title:

NOC Manager

Position Type:

Permanent

Start Date:

ASAP

Location:

Madrid, Spain

Contact:

Franci Hernandez |  +49 (0) 89 23 88 98 55

Requirements

• University Degree in Electronics and Telecommunication or any equivalent
  

  
  

• Experience ICT industry 15- 20 years with minimum 10 years in NOC
  

  
  

• Past experience of working in Managed Services / outsourced NOC  project is a must and should have  interfaced and presented to senior level customers
  

  
  

• Knowledge of automation implementation in NOC using RPA and AI
  

  
  

• Process certifications like ITIL, eTOM will be an advantage
  

  
  

• Working location Madrid, Spain
  

  
  

• Knowledge about Telecom Domain, Having good understanding on Core, IP & TX technologies.
  

  
  

• Understanding of Agile
  

  
  

Soft Skills

• Analytical skills like logical thinking, problem solving & handling assignments are mandatory.
  

  
  

• Excellent communication and presentation skills
  

  
  

• True team leader and able to encourage team members
  

  
  

• Motivation and attrition management of team
  

  
  

• MS office, Excel, report generation, trend and analysis is mandatory.
  

  
  

• Fluency in English & Spanish language and communication skills are required.
  

  
  

Responsibilities

• Single point of contact for all the escalated issues