Sales Account Manager

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
 

As a Sales Account Manager, you will be responsible for supporting client relationships, managing assigned accounts, and contributing to business growth through cloud-based solution sales. The role focuses on understanding client needs, coordinating with internal teams to deliver appropriate solutions, and maintaining customer satisfaction. This role requires a good understanding of IT products, cloud technologies (AWS), and a consultative approach to sales.

Tasks and Responsibilities

Client Relationship & Account Management

• Maintain regular contact with assigned clients and serve as a reliable point of coordination for their IT and cloud requirements.
• Understand client goals, operations, and challenges to suggest suitable solutions.
• Support clients after implementation, ensuring satisfaction and resolving any issues promptly.
• Identify opportunities to expand relationships through additional products or services.
• Prepare and update account plans that outline key objectives and next steps.

Sales and Business Development

• Identify and qualify new opportunities within existing accounts and potential clients.
• Follow up on leads, prepare proposals, and assist in deal discussions and closures.
• Manage and update the sales pipeline, ensuring accurate forecasting and documentation in the CRM system.
• Work toward meeting assigned sales targets and performance metrics.
• Contribute to sales presentations and client meetings in coordination with the wider sales team.

Solution Support & Coordination

• Work closely with technical and solutions teams to align proposed offerings with customer requirements.
• Assist in translating client needs into practical IT or cloud-based recommendations, including AWS solutions.
• Stay informed about the company’s offerings, new technologies, and market developments to communicate relevant value propositions to clients.
• Support smooth handover from sales to delivery teams to ensure client expectations are met.

Sales Strategy & Market Insight

• Support the execution of sales strategies within the assigned market or account base.
• Gather insights on client industries, competitors, and emerging opportunities to share with management.
• Participate in planning sessions to suggest improvements or ideas for account growth.
• Maintain accurate sales records and reports to support management decision-making.

Forecasting, Reporting, & Learning

• Prepare reports and forecasts related to sales performance and client activity.
• Maintain up-to-date information in the CRM system for assigned accounts.
• Develop knowledge of IT and cloud products, with a focus on AWS solutions.
• Participate in training programs and certifications to enhance product and industry knowledge.

Knowledge, Skills, and Abilities

Educational Background

• Bachelor’s degree in business, Marketing, IT, or a related field.

Knowledge

• 3-6 years of experience in sales or account management within IT or cloud technology sectors.
• Understanding of cloud technologies and AWS solutions (AWS certifications are an advantage).
• Familiarity with CRM systems and basic data analysis for forecasting and reporting.

Skills

• Excellent communication and interpersonal skills
• Presentation skills
• Excellent time management and organizational skills
• Strong negotiation and persuasion skills
• Analytical skills for market research and data analysis
• Teamwork skills
• Problem solving skills
• Strategic thinking skills

Personal Attributes

• Self-motivated and able to work independently
• Positive attitude
• Result-driven
• Ability to build and maintain strong client relationship
• Detail-oriented

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today