Core IT Solutions Sn. Manager

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

The Head of Core IT Solutions is accountable for the end to end ownership, stability, evolution, and delivery of Vodafone Albania’s Core IT solutions, ensuring they reliably enable business operations, growth, and digital transformation.

The role acts as the single accountable owner for Core IT solution domains, translating business demand into secure, scalable, and cost effective technology solutions, while ensuring alignment with Vodafone Group technology standards and local regulatory requirements.

Key role focus areas:

• Core IT solution platforms supporting BSS / OSS / CRM / Billing and enterprise integrations

• Solution lifecycle ownership from architecture through delivery to operational readiness

• Core IT contribution to digital and BSS transformation initiatives

• Technology risk, obsolescence, and technical debt across Core IT

Key accountabilities and decision ownership:

Define and own the Core IT Solutions roadmap for Vodafone Albania, aligned with:

• Local business strategy
• D&IT priorities
• Vodafone Group architectural blueprints

Drive the evolution from legacy platforms towards simplified, modular, cloud‑enabled solutions.

Lead Core IT solution delivery across Agile, Waterfall, and hybrid delivery models

Ensure predictable delivery outcomes across:

• Scope
• Budget
• Timelines
• Quality

Actively remove cross‑team dependencies and delivery blockers involved:

• Architecture
• IT Operations
• Cyber Security
• Vendors and System Integrators

Ensure solutions meet requirements for performance, security, compliance, and operational supportability.

• 5+ years’ experience in IT solution delivery and leadership
• Strong background in Core IT / BSS / OSS / CRM / Billing platforms
• Strong expertise in microservices, API integrations, and cloud platforms
• Proven leadership in complex and regulated environments
• Strong stakeholder engagement and vendor governance experience
• Strong financial acumen and risk‑based decision making
• Proven ability to build and lead high‑performing IT teams

Must have technical / professional qualifications: 

• Hold a relevant degree on Computer Science, Engineering, or IT
• Excellent knowledge of English (speaking and writing)
• Certification in relevant technologies or methodologies is advantageous

Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential. 

Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.

We take pride as well in our Comprehensive Benefits Package, where you will be able to find:

• All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
• Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
• Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
• Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
• And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.

Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team. Your journey to success starts here!

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.