Namibia - Vessel Agent

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

We are seeking an experienced Vessel Agent to manage all port call activities and provide end-to-end logistics support for vessels. The successful candidate will coordinate port operations, liaise with stakeholders, ensure regulatory compliance, and deliver timely, cost‑effective services to clients. 

Contract: Permanent

Location: Walvis Bay, Namibia

In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future. 

Key Duties and Responsibilities:

• Attending to customs, port and immigration formalities on behalf of the vessel.
• Keeping principals and suppliers updated on the progress of the vessel.
• Formulate estimated disbursements and finalising the disbursement after the departure of vessels.
• Manage vessel husbandry: crew changes, medical assistance, spare parts, and provisioning.
• Ensuring a smooth turnaround of vessels and reporting on cargo operations.
• Assisting with following up on invoices from suppliers and service providers.
• Ensuring all relevant requirements are met such as ISPS clearance and Free Pratique.
• Comply with ISO Standards and certification.
• Comply with local and international maritime regulations and port safety protocols.
• Working outside regular hours to accommodate the schedules of vessels arriving at the port.
• Maintain relationships with port authorities, terminal operators, service providers and vendors.

Who You Are:

• Relevant experience of port operations, shipping documentation, customs and ISPS requirements.
• Strong commercial awareness, negotiation and cost-control skills.
• Excellent written and verbal communication; customer-service oriented. Local language + English fluency required. Relevant certifications an advantage.
• Able to work under pressure, manage multiple vessel calls and flexible hours (on-call rotations).
• Proficiency with MS Office; experience with shipping/agency software.
• Valid driver’s license essential - Requires suitable own vehicle.

You Will Receive:

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• A place to grow your career - we’ll help you set big goals and exceed them.
• Competitive salary package. 
• Premium medical health insurance coverage.
• Work with talented, committed, and supportive teammates.
• Value Award celebration events.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: 

Global Perspective- we connect the world and see the bigger picture. 

The Power of People- we rely on the strength of local agent knowledge and relationships. 

Progress- we adopt new thinking and push for positive change in our industry. 

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. 

#WeAreInchcape

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. 

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

#LI-Onsite